Service Sales Rep

ASSA ABLOY Group; Trenton (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision plans

401(k) with company matching

Disability insurance

Life insurance

Accidental insurance

15 PTO days and 11 paid holidays

Flexible scheduling

Job summary

ASSA ABLOY Entrance Systems in New Jersey seeks a Service Sales Representative to drive service sales, grow the local services business, develop new accounts and maintain relationships with key customers through in-person visits and timely communications.

You will collaborate with field technicians and Dispatch to coordinate quotes, leverage CRM and MS Office, meet monthly quotas, and deliver service reports while upholding high standards of service and professionalism in a fast-paced

Qualifications

• 2-3 years of experience in business development or sales.
• Marketing or business degree preferred.
• High level of organization and problem-solving skills.
• Ability to work well within a team.
• Self-motivating with a positive attitude and grace under pressure.
• Attention to detail and analytical skills.
• Strong verbal communication and follow-up skills.
• High-energy, results-oriented approach.
• Reliability and discipline.
• Working knowledge of MS Office and familiarity with CRM systems.

Responsibilities

• Meet monthly and quarterly service sales and quoting quotas on contract and repair sales.
• Understand and use the company’s quoting and CRM processes.
• Submit forecasts and reports in a timely, legible manner.
• Communicate effectively, manage time, negotiate, and follow up.
• Call on local end users continually (in-person visits).
• Maintain relationships with major customers and foster new prospect relationships.
• Provide customers with requested service reports.
• Understand AAAD Certification and door hardware functions.
• Participate in customer complaints and resolution processes.
• Analyze competitor pricing, strengths, and weaknesses.
• Join and maintain professional associations to enhance selling opportunities.
• Work with Dispatch/Administrative Assistant for workflow coordination.
• Other related duties as required or assigned.

Skills

Sales Experience

Account Development

CRM Proficiency

MS Office

Team Player

Communication

Education

Marketing Degree

Tools

CRM Systems

MS Office

Job description

Service Sales Representative

ASSA ABLOY Entrance Systems, Pedestrian Door Solutions – a global manufacturer committed to creating safe, secure, and efficient entrance systems worldwide.

The Role

This position interfaces with customers, field technicians, and other departments to drive customer service and grow the local services business. You will develop new account opportunities, maintain existing relationships, and communicate schedules and expectations.

Key Responsibilities

• Meet monthly and quarterly service sales and quoting quotas on contract and repair sales.


• Understand and use the company’s quoting and CRM processes.


• Submit forecasts and reports in a timely, legible manner.


• Communicate effectively, manage time, negotiate, and follow up.


• Call on local end users continually (in‑person visits).


• Maintain relationships with major customers and foster new prospect relationships.


• Provide customers with requested service reports.


• Understand AAAD Certification and door hardware functions.


• Participate in customer complaints and resolution processes.


• Analyze competitor pricing, strengths, and weaknesses.


• Join and maintain professional associations to enhance selling opportunities.


• Work with Dispatch/Administrative Assistant for workflow coordination.


• Other related duties as required or assigned.

What You Will Need

• Marketing or business degree preferred.


• 2-3 years of experience in business development or sales.


• High level of organization and problem‑solving skills.


• Ability to work well within a team.


• Self‑motivating with a positive attitude and grace under pressure.


• Attention to detail and analytical skills.


• Strong verbal communication and follow‑up skills.


• High‑energy, results‑oriented approach.


• Reliability and discipline.


• Working knowledge of MS Office and familiarity with CRM systems.

What We Offer

Comprehensive Benefits

• Health, dental, and vision plans


• 401(k) with company matching


• Short- and long-term disability, life, and accidental insurance


• 15 PTO days and 11 paid holidays

Work-Life Balance

• Flexible scheduling

Ongoing Training & Recognition

• Structured onboarding process


• Online courses to upgrade skills


• Mentorship from experienced colleagues and experts


• Length of Service awards