Service Sales Engineer

C15 Automated Logic Contracting Sv; Chicopee (MA); On-site; USD 79,000 - 158,000; Full time

Benefits offered by this job

Health Care Benefits: Medical, Dental,

Retirement Benefits

Paid time off and leave

Paid holidays

Parental leave

Life Insurance and AD&D

Tuition Assistance

Job summary

Carrier Global Corporation is seeking a high-performing Service Sales Engineer to accelerate revenue growth, expand the market footprint, and build high-value client partnerships within an assigned territory. This dynamic, field-based role blends proactive business development with strategic relationship management, serving as a trusted advisor to key decision-makers who influence purchasing decisions.

You will proactively identify prospects, qualify opportunities, lead response preparations,

Qualifications

• High School Diploma/GED or completion of an accredited trade/technical school program.
• 3+ years of progressive sales experience.
• 2+ years of experience with HVAC, Building Automation, Commercial HVAC, blueprint drawings/design layouts, or the Construction industry.
• Ability to travel to local customer sites as needed.

Responsibilities

• Proactively cultivate and maintain strong, high-level relationships with prospective and key accounts to understand their business drivers and influence purchasing decisions.
• Identify new sales prospects and project leads within designated market segments to support overall company growth strategies.
• Spot qualified bid opportunities, lead response preparations, and participate in contract negotiations with target customers.
• Develop new client contact leads, qualify prospective projects, and partner with the internal Business Development team to advance pipeline opportunities.
• Represent the organization at industry trade shows, conduct product presentations, and organize client-facing workshops to showcase offerings and boost brand awareness.
• Apply in-depth knowledge of organizational systems, programs, and field processes to enhance daily operations and improve sales performance metrics.

Education

Bachelor’s degree in Mechanical, Industrial, or Electrical Engineering

High School Diploma/GED or completion of an accredited trade/technical school program

Tools

Salesforce

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do.

For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

Position Overview

We are seeking a high-performing, results-driven Service Sales Engineer to accelerate revenue growth, expand our market footprint, and build high-value client partnerships within an assigned territory. This dynamic, field-based role blends proactive business development with strategic relationship management. You will serve as a trusted advisor to key decision-makers—actively prospecting, uncovering complex operational needs, and positioning our solution portfolio to win new business and secure high-value contracts. If you thrive on pipeline creation, closing strategic opportunities, and navigating complex sales processes to drive market expansion, this role is for you.

Key Responsibilities

• Proactively cultivate and maintain strong, high-level relationships with prospective and key accounts to understand their business drivers and influence purchasing decisions.
• Identify new sales prospects and project leads within designated market segments to support overall company growth strategies.
• Spot qualified bid opportunities, lead response preparations, and participate in contract negotiations with target customers.
• Develop new client contact leads, qualify prospective projects, and partner with the internal Business Development team to advance pipeline opportunities.
• Represent the organization at industry trade shows, conduct product presentations, and organize client-facing workshops to showcase offerings and boost brand awareness.
• Apply in-depth knowledge of organizational systems, programs, and field processes to enhance daily operations and improve sales performance metrics.

Required Qualifications

High School Diploma/GED or completion of an accredited trade/technical school program

3+ years of progressive sales experience

2+ years of experience with HVAC, Building Automation, Commercial HVAC, Blueprint Drawings/Design layouts, or the Construction industry.

Ability to travel to local customer sites as needed

Preferred Qualifications

Bachelor’s degree in Mechanical, Industrial, or Electrical Engineering

Proven sales or hands-on experience in Building Automation Systems (BAS), HVAC, commercial construction, electrical, or plumbing trades.

Strong technical aptitude with the ability to read and interpret engineering blueprints, mechanical drawings, and system schematics.

Ability to convert complex technical features (e.g., BAS integration, air quality controls) into compelling financial and operational value propositions for clients.

Experience uncovering upsell opportunities for add-on solutions, including remote monitoring tools, software analytics platforms, and retrofits.

Proficiency using CRM systems (e.g., Salesforce) to track leads, manage recurring contract renewals, and maintain accurate revenue forecasts.

Skill in navigating long sales cycles, managing pricing discussions, and securing long-term service agreements with building owners and facility managers.

Ability to communicate complex technical concepts clearly and effectively to diverse stakeholders, from C-suite executives to facility engineers.

Demonstrated ability to work alongside field technicians, project managers, and engineering teams to identify service leads and execute client handoffs.

Strong organizational skills to balance high-volume administrative contract tracking with proactive sales outreach and client visits.

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

• Health Care Benefits: Medical, Dental, Vision
• Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days
• Paid sick days, up to 5 days
• Paid personal leave, up to 5 days
• Paid holidays, up to 13 days
• Birth and adoption leave
• Parental leave
• Family and medical leave
• Bereavement leave
• Jury duty leave
• Military leave
• Purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account
• Health Care Spending Account
• Dependent Care Spending Account
• Tuition Assistance

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 4 September 2026. Job Applicant's Privacy Notice Please click on the link to review the Job Applicant Privacy Notice. Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We're constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world's first choice in security, shipping and HVAC technology.