SERVICE/SALES COORDINATOR - POWER SYSTEMS DIVISION

Carter Machinery Company, Inc; Elkridge (MD); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

401(k) with employer match up to 6%

Life and disability insurance

In-house training programs

Tuition reimbursement

Employee referral bonus program

Tool allowances and loans

Discounts on cellular service, laptops

Overtime opportunities

Shift differential

Job summary

Carter Machinery Co. Inc. in Elkridge, MD is seeking a Service/Sales Coordinator for the Power Systems Division. This role supports both service and sales activities, coordinates shipment and receiving of equipment, and helps maintain yard organization and inventory integrity.

The position requires forklift experience, strong communication, and reliability; the role offers competitive hourly pay, potential overtime, and opportunities for growth within a collaborative team.

Qualifications

• High school diploma or GED required.
• Experience operating construction equipment and forklifts preferred.
• Rigging experience desired.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Self-directed and able to work independently.
• Proficiency with Microsoft Office Suite or related software.
• Willingness to work additional hours to meet business needs.
• Valid driver''s license and clean driving record.
• Ability to operate various model forklifts.
• Assist in training new yard attendants.

Responsibilities

• Load/unload equipment and inventory.
• Prepare receiving/shipping documents and reports.
• Inspect equipment for damage and document findings.
• Maintain service and safety records for cranes, forklifts, and related gear.
• Keep equipment and inventory organized and in designated areas.
• Assist with yard cleanliness and material handling.
• Operate cranes, sweepers, forklifts and other equipment safely.
• Gather delivery information from customers or drivers.
• Support Parts Department or other departments as needed.
• Communicate with teams to meet goals and deadlines.
• Participate in training new employees on equipment handling.

Skills

Verbal & written communication

Customer service

Organizational skills

Self-directed

Microsoft Office

Willingness to work overtime

Valid driver's license

Driving record good

Forklift operation

Training others

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Join a Company That's Built to Elevate You.

At Carter Machinery, we don't just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We've built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters.

Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward.

Job Title: Service/Sales Coordinator - Power Systems Division (PSD)

Location: Elkridge, Maryland

Shift: 1st

Starting Compensation Range: $26.39 - $33.18 per hour

What You Will Do:

• Load/unload new, used, customer equipment and other inventory departing/arriving facility
• Complete accurate receiving/shipping documents or other forms for equipment
• Check/inspect equipment for damage and record on receiving report; Advise Sales or Service Supervisor of any damage or other noted problems
• Assist with maintaining service and safety records for cranes, forklifts, sweepers, and other related equipment
• Keep all new and used equipment and inventory stored in designated areas
• Assist with Keeping facility grounds organized and clean
• Help with keeping concrete and pavement areas free of debris and discarded shipping materials
• Operate cranes, sweepers, forklifts or other equipment types in a safe, professional manner
• Obtain information from customers or transport drivers regarding equipment deliveries in a courteous and professional manner
• Perform special projects as needed including back-up for the Parts Department; Shipping and receiving assistance / other departments
• Respond to callers as it relates to yard management and inventory shipping activity
• Capable of operating various size forklifts
• Assist with helping to train other new employees with safe equipment operation and handling
• Work in coordination with all teams to achieve goals, objectives, and deadlines
• Perform other related duties as assigned

What We're Looking For:

• Previous experience operating construction equipment and forklifts
• Rigging experience desired
• High school diploma or GED
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Self-directed
• Proficiency with Microsoft Office Suite or related software
• Willingness to work additional hours to meet business and customer needs
• Valid driver's license
• Excellent driving record
• Ability to operate various model forklifts and other yard equipment

What Success Looks Like In This Role:

• Safe operation of heavy equipment
• Organized and professional interaction with coworkers
• Training new yard attendants
• Multi-tasking
• Functioning in a fast-paced environment with ability to prioritize tasks with competing demands
• Promoting a positive customer experience
• Upholding the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way

Physical Requirements:

• Frequently sitting or standing for extended periods of time
• Regularly required to use hands and fingers, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
• Frequently lifting and/or moving up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Competitive Compensation and Benefits:

• Health, dental and vision insurance
• Paid time off
• 401(k), $0.75 to $1.25 match up to 6%
• Life and disability insurance
• In-house training instructors/programs
• Tuition reimbursement
• Employee referral bonus program
• Tool allowances and tool loans
• Discounts on cellular phone service, computers, and vehicles
• Opportunities for overtime
• Shift differential (if applicable)

You'll gain access to real learning, real advancement, and a real future in a company that’s reshaping what it means to lead in our industry. If you're looking for purpose, possibilities, and a team that wins together - you belong at Carter Machinery.

Come build what matters and build your future with us.

Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply.

Carter Machinery is a drug-free workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.