Service Representative - Dispatchable - Water Technologies

Suez Water Technologies & Solutions; Rock Springs (WY); On-site; USD 62,400 - 73,760; Full time

Benefits offered by this job

Salary range $30.00-$35.50 per hour

Medical, Dental & Vision Insurance on

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) with 3% default + match

Flexible Spending & Health Savings

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia is seeking a Dispatchable Field Service Representative to support water treatment systems across multiple industries. You will perform proactive maintenance, calibration, and on-site troubleshooting for systems including RO, IX, and UF, while collaborating with customer management and operations teams.

The role requires physical travel within the region, strong mechanical aptitude, and the ability to work independently yet be a team player.

Qualifications

• High School Diploma / GED or international equivalent; 2+ years' service/maintenance experience in an industrial environment
• Valid Driver's License
• Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation (preferred)

Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing (turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC) and site-specific tests
• Review customer plant installations and compare against reference drawings (P&IDs, electrical schematics, GA)
• Other duties as assigned

Skills

Independent work

Troubleshooting

Customer training

Education

High School Diploma / GED

STEM degree or Instrumentation certificate

Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Job Summary: As a Dispatchable Field Service Representative, you'll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know how and problem-solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance
• Reliable, punctual, and committed to showing up consistently for clients and colleagues alike
• Ability to problem-solve on the spot and remain composed under pressure
• Self-motivated and able to work independently while remaining a collaborative team player
• Strong professional presence and the ability to represent a brand with pride and integrity

Duties & Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site‑specific testing requirements
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities

• Demonstrated ability to work independently and remotely with project teams
• Provide customers with informal training around operation and maintenance of their system

Education & Experience

Required:

• High School Diploma / GED / Home School Certification OR international equivalent 2+ years' experience of service/maintenance or equivalent in an industrial environment
• Valid Driver's License

Preferred:

• Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Working Conditions

• Ability to travel within the region as needed

Additional Information

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include:

Benefits

• Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate's knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $30.00-$35.50
• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer

The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Eligibility

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Recruiting Firm Policy

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of Veolia, and no fee will be due.

Equal Opportunity Statement

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.