Service Representative - Dispatchable - Water Technologies

Veolia; Lakewood (CO); On-site; USD 41,328 - 48,904; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time Off

401(k) Plan

Tuition Reimbursement

Job summary

Veolia is seeking a Dispatchable Field Service Representative in Lakewood, Colorado. This crucial position provides operations and maintenance expertise on water treatment systems across various industries. The ideal candidate will have a high school diploma and at least two years of experience in an industrial environment. Responsibilities include troubleshooting equipment, maintaining site paperwork, and providing customer training on system operations. The role offers a salary range of $30.00–$35.50 per hour along with comprehensive benefits including medical, dental, vision insurance, and a 401(k) plan.

Qualifications

• 2+ years’ experience of service/maintenance in an industrial environment.
• Ability to work independently and remotely with project teams.

Responsibilities

• Troubleshoot mechanical, electrical, and controls equipment issues.
• Create and maintain site paperwork with technical summaries.
• Monitor and maintain chemical injection systems.

Skills

Mechanical troubleshooting

Problem-solving

Technical training

Education

High School Diploma / GED

Bachelor or Associates Degree in Science/Engineering

Job description

Job Description

Job Summary: As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including media filtration, softening, reverse osmosis (RO), ion exchange (IX), de‑oxygenation, electro deionization, and ultrafiltration (UF).

Key Characteristics

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know how and problem‑solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance
• Reliable, punctual, and committed to showing up consistently for clients and colleagues alike
• Ability to problem‑solve on the spot and remain composed under pressure
• Self‑motivated and able to work independently while remaining a collaborative team player
• Strong professional presence and the ability to represent a brand with pride and integrity

Duties & Responsibilities

• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as turbidity, hardness, chlorine, pH, CO₂, O₂, SDI, TOC, in addition to various other site‑specific testing requirements
• Review customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Other duties as assigned

Qualifications

Knowledge, Skills & Abilities

• Demonstrated ability to work independently and remotely with project teams
• Provide customers with informal training around operation and maintenance of their system

Education & Experience

• Required: High School Diploma / GED / Home School Certification or international equivalent; 2+ years’ experience of service/maintenance or equivalent in an industrial environment
• Preferred: Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Other Requirements

• Valid Driver’s License
• Ability to travel within the region as needed

Benefits

• Salary range: $30.00–$35.50 per hour
• Medical, Dental, & Vision Insurance starting Day 1
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan – 3% default contribution plus matching
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.