Service Representative/Courier 1

LCA Lab. Corp. of America; Portland (OR); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

STD/LTD

401(K)

ESPP

Paid time off (PTO) or Flexible time

Job summary

Labcorp in Portland, OR is seeking a Courier I to handle the pickup, transport, and delivery of medical specimens, lab supplies, and reports. The role includes operating a company vehicle and delivering with service excellence on a Monday–Friday schedule, with potential overtime.

You will perform pre- and post-trip vehicle inspections, maintain accurate stop data, and ensure safe handling of dry ice and biohazard materials while coordinating with clients and management to meet on-time deadlines.

Qualifications

• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Ability to plan routes and manage time effectively.

Responsibilities

• Retrieve, load, and transport medical specimens and related materials according to assigned routes and timeframes.
• Ensure the integrity and proper handling of specimens from pickup through delivery.
• Deliver client supplies, reports, and documentation as assigned with accuracy and timeliness.
• Maintain strict adherence to safety procedures, including proper handling of dry ice, biohazard materials, and secure operation of company vehicles.
• Conduct pre‑trip and post‑trip vehicle inspections and promptly report maintenance concerns.
• Keep company vehicle and equipment in clean, safe operating condition.
• Accurately record stop‑level data using handheld electronic devices and manual documentation when required.
• Communicate route deviations, client concerns, delays, safety issues, or operational challenges to management in a timely manner.
• Evaluate traffic, weather, and route conditions to ensure on‑time performance.
• Maintain courteous, professional interactions with clients, coworkers, and leadership.

Skills

Customer service

Problem solving

Communication

Valid driver’s license

Route planning

Education

High school diploma or equivalent

Tools

Handheld device

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! LabCorp seeking a Courier I to join our team in Portland OR. In this position, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients. Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use.

Work Schedule: Monday - Friday 6:30am - 3:00pm overtime and additional days or hours may be required Work Location: 4400 Northeast Halsey St Bldg 3, Portland OR

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including:

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(K)
• ESPP
• Paid time off (PTO) or Flexible time off (FTO)
• Commissions
• Company bonus where applicable

For more detailed information, please click here.

Job Responsibilities

• Retrieve, load, and transport medical specimens and related materials according to assigned routes and timeframes.
• Ensure the integrity and proper handling of specimens from pickup through delivery.
• Deliver client supplies, reports, and documentation as assigned with accuracy and timeliness.
• Maintain strict adherence to safety procedures, including proper handling of dry ice, biohazard materials, and secure operation of company vehicles.
• Conduct pre‑trip and post‑trip vehicle inspections and promptly report maintenance concerns.
• Keep company vehicle and equipment in clean, safe operating condition.
• Accurately record stop‑level data using handheld electronic devices and manual documentation when required.
• Communicate route deviations, client concerns, delays, safety issues, or operational challenges to management in a timely manner.
• Evaluate traffic, weather, and route conditions to ensure on‑time performance.
• Maintain courteous, professional interactions with clients, coworkers, and leadership.

Requirements

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Valid driver’s license with a clean driving record.
• 6 months to 1 year of experience in courier services, specimen handling, or customer service.
• Experience in a healthcare, logistics, or transportation environment.
• Ability to perform basic vehicle inspections and routine maintenance tasks.
• Strong problem‑solving skills with adaptability in route planning.
• Effective verbal and written communication.
• High accuracy in managing documentation.
• Professional demeanor with strong customer service orientation.
• Ability to work independently and make sound decisions in real time.
• Work performed primarily in a mobile environment with some office interaction.
• Possible exposure to dry ice and infectious specimens; must adhere to safety protocols.
• Frequent standing, sitting, walking, and lifting up to 50 pounds.
• Regular use of handheld devices and office equipment.
• May require shift work, including evenings, weekends, and holidays.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply.

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We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.