Service Representative

Pacific Coast Supply, LLC; Medford (OR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Profit sharing

Vacation and sick pay

Life insurance

Wellness programs

Job summary

Pacific Coast Supply, LLC in Medford, Oregon is seeking a customer service representative to assist customers with order transactions and inquiries. Candidates will be responsible for providing courteous and friendly service, accurately inputting orders into the system, and operating the cash register.

The ideal candidate will have at least 6 months of customer service experience, excellent communication skills, and a commitment to our strong benefits package including medical and 401(k). This role requires flexibility to share Saturday store openings.

Qualifications

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service skills.
• Excellent verbal and written communication skills.

Responsibilities

• Acknowledge and assist all customers in a courteous and friendly manner.
• Input orders accurately into the computer system.
• Operate the cash register to finalize transactions.
• Share Saturday opening of store on a rotating basis.

Skills

Customer service skills

Verbal communication

Written communication

Telephone etiquette

Job description

City: Medford, State: OR, Country/Region: US.

Job Description

Under the direction of the Branch Manager, candidates will be responsible for assisting customers with order related transactions and inquiries.

Essential Duties and Responsibilities

• Acknowledges and assists all customers in a courteous and friendly manner.
• Input orders accurately into the computer system and operate the cash register to finalize transactions.
• Shares Saturday opening of store on rotating basis.

Job Requirements

• Minimum of 6 months experience in a customer service position.
• Excellent telephone etiquette.
• Excellent customer service skills.
• Excellent verbal and written communication skills.

Benefits

We offer competitive compensation and a strong benefits package including medical, dental, vision, 401(k), profit sharing, flexible spending accounts, vacation and sick pay, life insurance and wellness programs.

We are an equal opportunity employer and promote a drug free workplace.