Service Reliability Engineering Technical Lead

DRW; Chicago (IL); On-site; USD 250,000 - 300,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401k with employer match

Disability and life insurance

HSA and FSA options

Job summary

DRW, a Chicago-headquartered trading firm, seeks a Kubernetes Platform Engineer to own and scale DRW’s Kubernetes infrastructure, partnering with trading desks, data scientists, and enterprise apps teams.

You will automate repetitive tasks, onboard new applications, deliver demos and lightning talks, and coach engineers toward operational excellence while maintaining top-tier reliability.

Qualifications

• Extensive Kubernetes administration experience.
• Strong knowledge of networking, storage and containerization fundamentals.
• Experience with AWS and/or GCP.
• Service-focused mindset with resourceful problem solving.
• Excellent written and verbal communication; able to influence across teams.

Responsibilities

• Own and improve infrastructure, processes, and standards for DRW’s Kubernetes platform.
• Collaborate with business units to onboard and deploy applications into the platform.
• Promote the Kubernetes platform via demos, lightning talks and presentations.
• Automate repetitive manual tasks.
• Provide exceptional customer service to platform users.
• Coach engineers to uphold best practices and high standards of operational excellence.

Skills

Kubernetes administration

Networking fundamentals

Storage fundamentals

Cloud platforms (AWS/GCP)

Communication skills

Leadership/Coaching

Cross-team collaboration

SRE practices

Tools

Flux

Prometheus

Fluentbit/Fluentd

Job description

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non‑traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. The Container Infrastructure team provides scalable on‑premises and cloud‑based container orchestration services for DRW’s trading desks, data scientists, and enterprise application teams. Our goal is to enable teams to keep focused on their business goals by providing simple, scalable solutions with off the shelf tools and the right amount of focused engineering.

What you’ll do

• Own and improve infrastructure, processes, and standards for DRW’s Kubernetes platform.
• Work with different business units to ensure a successful onboarding and deployment of applications into DRW’s Kubernetes platform.
• Promote DRW’s Kubernetes platform with demos, lightning talks, and presentations.
• Relentlessly automate repetitive manual tasks.
• Provide exceptional customer service to our platform’s users.
• Coach engineers on best practices, help solve complex problems, set a high standard for operational and technical excellence.

Your background

• Multiple years of Kubernetes administration experience.
• Deep knowledge of networking, storage, and containerization fundamentals.
• Familiarity with AWS and/or Google Cloud Platform.
• A service focused attitude: you ask questions and focus on getting the right resources and solutions to people instead of rigid boundaries.
• Strong written and verbal communication skills.
• You can work across teams and have evidence-based discussions on technical and operational topics.
• You enjoy leading by example.You cultivate technical excellence and soft skills in your team members.

Bonus points if you have

• Experience with common Kubernetes operators (Flux, Fluentbit, Fluentd, Prometheus, etc.).
• Experience administering on-premise infrastructure.
• Experience developing, deploying, and supporting full stack web applications.
• Experience with multiple programming languages in both greenfield development and legacy maintenance.

The annual base salary range for this position is $250,000 to $300,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

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