Service Reliability Engineer I

Yahoo Holdings Inc.; Omaha (NE); Hybrid; USD 76,000 - 160,000; Full time

Job summary

Join a forward-thinking company where your expertise in network infrastructure will drive innovation and impact. As part of a dynamic team, you'll work on complex projects that enhance the performance and scalability of production networks. Your role will involve resolving intricate network issues, supporting uptime, and collaborating on automation solutions. With a commitment to diversity and inclusion, this organization fosters a culture where every employee can thrive. Embrace flexible hybrid work options and be part of an environment that values your contributions.

Benefits

Healthcare

401k

Backup childcare

Education stipends

Flexible work options

Qualifications

• 3+ years of experience in large scale global network environments.
• Advanced level experience with networking systems including routers and switches.

Responsibilities

• Resolve complex network infrastructure issues in a tier 2-3 engineering capacity.
• Support network uptime and health through monitoring and troubleshooting.

Skills

TCP/IP

BGP

Juniper

Cisco

Ciena

Python

Perl

Javascript

LAN/WAN

VPN

Job description

It takes powerful technology to connect our brands and partners with an audience of hundreds of millions of people. Whether you're looking to write mobile app code, engineer the servers behind our massive ad tech stacks, or develop algorithms to help us process trillions of data points a day, what you do here will have a huge impact on our business-and the world.

.About the Team
Yahoo's Global Network Infrastructure team (GNIS) is responsible for the core Network Infrastructure and shared services required to support all Yahoo services globally, including our CDN, Sports, News, Finance and Weather media channels, advertising engines, video and search.
We design and build scalable, high-performance networks, provide long-term storage strategy and automation, manage global name resolution and routing, provide capacity and performance consultation for Yahoo properties, manage Yahoo-wide UNIX distributions & components and connectivity to large scale public cloud providers.

About the Role
Work on projects of diverse scope and complexity while focusing on the availability, performance, scalability and resiliency of Yahoo's production network environments, as well as the theoretical and practical application of industry defined networking standards.

Skills/Knowledge/Abilities:

• 3+ years of experience
• Experience with large scale global network (production, backbone and corporate) environments.
• Experience maintaining enterprise LAN/WAN, wireless, authentication, and VPN infrastructures
• Knowledge of current networking systems including routers, switches, firewalls, VPNs, load-balancers and all IP-based protocols
• Advanced level experience with Juniper, Cisco and Ciena required
• Strong knowledge in TCP/IP, L2/L3 protocols, LAN, Spanning-tree, WAN, Metro, IPv4, IPv6, BGP, ISIS, OSPF, MPLS, QoS/CoS, MACSec
• Strong hands on knowledge and experience in layer 1 - Fiber Optic, OTDR, BERT, WDM, ROADM, etc.
• Strong working knowledge of all OSI Layers focusing on the network stack - TCP/IP, HTTP, DNS, MPLS-TE, VXLAN/EVPN, and Anycast concepts
• Experience writing automation code in at least one of the following: Python, Perl, Javascript, JS/web frameworks and XML+xpath
• Excellent communication and written skills, along with network diagramming and network documentation knowledge
• Create the SOP's and automate repeatable operational work

Responsibilities:

• Help resolve complex network infrastructure issues in a tier 2-3 engineering capacity.
• Support network up-time and health; which is the monitoring, troubleshooting, and maintaining of network hardware and software required to operate complex production networks
• Support network delivery; which is the design, deployment, scaling, and evolution of complex production networks.
• Work at each tier of the network OSI model, scripting and designing advanced tools and automations to support the deployment and operation of the network, connecting disparate network architectures using multiple routing protocols, and network and application monitoring.
• Apply knowledge of IP routing protocols including BGP, IS-IS, OSPF, IP Multicast, MPLS, etc.
• Implement and support complex network solutions in a hybrid O&O datacenter and public cloud environment
• Conduct network capacity management, performance tuning, and troubleshooting.
• Collaborate with architecture, design, tools, and infrastructure teams to develop sound automation solutions
• Participate and drive postmortem discovery to help troubleshoot design issues and find practical solutions to address barriers, enabling forward movement in the evolution of the network.
• Perform hardware and software refreshes
• Document and update policies and procedures
• Mentor junior staff members on day-to-day operations, analytic skills, and network technologies

The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies ; exercising sound judgment ; working effectively, safely and inclusively with others ; exhibiting trustworthiness and meeting expectations ; and safeguarding business operations and brand integrity.

At Yahoo, we offer flexible hybrid work options that our employees love! While most roles don't require regular office attendance, you may occasionally be asked to attend in-person events or team sessions. You'll always get notice to make arrangements. Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility. If you have any questions about how this applies to the role, just ask the recruiter!

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form ( www.yahooinc.com/careers/contact-us.html ) or call +1.866.772.3182 . Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships. When you support everyone to be their best selves, they spark discovery, innovation and creativity. Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome.

The compensation for this position ranges from $76,500.00 - $159,375.00/yr and will vary depending on factors such as your location, skills and experience.The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Our comprehensive benefits include healthcare, a great 401k, backup childcare, education stipends and much (much) more.

Currently work for Yahoo? Please apply on our internal career site.