Service Project Manager: Technical Liaison

Pinnacle Partners, Inc; Columbus (IN); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading engineering and manufacturing firm is looking for a Service Project Manager based in Columbus, IN. You will manage short-term service projects and act as the primary liaison between customers and internal teams. The ideal candidate has at least an Associate’s Degree and 5+ years of experience in service coordination or technical support. This role includes strong troubleshooting abilities and a proactive, customer-focused mindset, and offers a salary between $75,000 and $90,000 annually.

Qualifications

• 5+ years of experience in service coordination, technical support, or a similar role.
• Strong mechanical aptitude with hands-on troubleshooting or repair experience.
• Ability to troubleshoot technical issues remotely.

Responsibilities

• Manage and plan short-term service projects from a technical perspective.
• Serve as the primary technical liaison between customers and internal teams.
• Provide remote system access and troubleshooting support.

Skills

Service coordination

Technical support

Mechanical aptitude

Project management

Customer support

Education

Associate’s Degree in a technical field

Job description

A leading engineering and manufacturing firm is looking for a Service Project Manager based in Columbus, IN. You will manage short-term service projects and act as the primary liaison between customers and internal teams. The ideal candidate has at least an Associate’s Degree and 5+ years of experience in service coordination or technical support. This role includes strong troubleshooting abilities and a proactive, customer-focused mindset, and offers a salary between $75,000 and $90,000 annually.