Service Porter - Jaguar Land Rover Houston North

Sonic Automotive; Houston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Service Porter to join their dynamic team. In this role, you will be the welcoming face of the dealership, responsible for maintaining its professional appearance while assisting customers and facilitating vehicle movement. This position offers a chance to work in a fast-paced environment where exceptional customer service is paramount. You will enjoy a full-time schedule with opportunities for career advancement within a Fortune 500 company. If you are detail-oriented, have a passion for cars, and thrive in a customer-focused role, this is the perfect opportunity for you.

Benefits

401k plan with company match

Paid Time Off accrual

Employee discounts on purchasing and leasing cars

Closed for Thanksgiving Day and Christmas Day

Qualifications

• Strong attention to detail to maintain dealership appearance.
• Excellent communication and interpersonal skills required.

Responsibilities

• Greet customers and assist with vehicle movement.
• Maintain cleanliness of dealership premises and provide excellent service.

Skills

Customer Service

Communication Skills

Attention to Detail

Vehicle Movement

Education

High School Diploma

Tools

Driver's License

Job description

Service Porter - Jaguar Land Rover Houston North in Houston, TX at Sonic Automotive

Location: 18205 Interstate 45 North
Houston, TX 77090

Job Type: Other

Experience: Associate

About

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Jaguar Land Rover Houston North, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Summary

The Service Porter will be responsible for maintaining the dealership’s appearance, assisting with vehicle movement, and delivering exceptional customer service.

Duties and Responsibilities

• Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Moves and parks vehicles in the dealership premises to maintain flow of traffic.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Keeps the dealership lot, driveways, and sidewalks clean, organized, and presentable.
• Provides excellent customer service when interacting with customers and directing them to the appropriate personnel.
• Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
• Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
• Supports service departments with various tasks as required (i.e., replenish vehicle fluids and perform minor vehicle assistance tasks).
• Follows all company safety policies and procedures and immediately reports any and all accidents to a manager or supervisor.
• Valid driver’s license with a clean driving record.
• Physically able to drive and move vehicles.
• Strong attention to detail to maintain the dealership’s professional appearance.
• Excellent communication and interpersonal skills.
• All applicants must be authorized to work in the USA.
• All applicants must demonstrate the ability to pass pre-employment testing, including background checks, MVR, drug test, and valid driver license.

Preferred Qualifications:

• Previous experience in a similar role or automotive industry is preferred.
• Basic knowledge of vehicles is a plus.

Compensation (Hourly):

• $17.00 / hour

Schedule:

• FULL TIME
• 5 days a week / 2 days off a week
• Weekend availability required
• Sundays off
• 401k plan with company match
• Paid Time Off accrual
• Closed for Thanksgiving Day and Christmas Day
• Employee discounts on purchasing and leasing cars
• Opportunities for career advancement within a Fortune 500 company

All your information will be kept confidential according to EEOC guidelines.