Service Porter - Jaguar Houston North

Sonic Automotive

Houston (TX)

On-site

USD 22,041 - 23,419

Full time

14 days+

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Benefits offered by this job

401(k) with Company Match

Paid Time Off that Grows with You

Employee Pricing on Purchases & Leases

Free & Discounted Gym Membership Options

Exclusive Travel Deals on Hotels, Rentals & Airfare

Job summary

A leading automotive dealership in Houston is seeking a Service Porter. Responsibilities include greeting customers, managing vehicle movements, and maintaining an organized service area. Ideal candidates will have strong customer service skills and a valid driver's license. This is an entry-level position offering a full-time schedule with competitive hourly pay. Sundays are always off, and career growth opportunities are available.

Qualifications

Valid driver’s license with a good driving record.
Comfortable working outdoors in various weather conditions.
Must be authorized to work in the USA.

Responsibilities

Greet all customers entering the service area.
Move and park vehicles to maintain smooth traffic flow.
Keep the lot, driveways, and sidewalks clean and organized.

Skills

Strong customer service and communication skills

Reliable and punctual

Ability to follow directions

Job description

Service Porter - Jaguar Houston North in Houston, TX at Sonic Automotive

Location: 18205 Interstate 45 North
Houston, TX 77090

Job Type: Customer Service

Experience: Entry Level

About

AtJaguar Houston North,a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

Compensation (Hourly):

$16.00-$17.00 / hour

Job Description

Summary:

The Service Porter supports the service department by greeting customers, moving and parking vehicles, and ensuring the dealership’s service area is clean, organized, and efficient. This role helps create a positive customer experience while maintaining smooth service drive operations.

Duties and Responsibilities:

Greet all customers entering the service area with a friendly, professional attitude; answer questions and direct them to the appropriate person or location.
Determine if customers have service appointments and record customer name, VIN, tag number, mileage, and note any existing vehicle damage (walk-around).
Move and park vehicles on dealership premises to maintain a smooth traffic flow.
Drive vehicles to and from the service lane, service stalls, and parking lot as needed.
Keep the lot, driveways, and sidewalks clean, organized, and presentable.
Provide excellent customer service and direct guests to the correct personnel.
Retrieve customer vehicles at cashier for pick-up, deliver vehicle, and thank customers.
Install disposable seat covers, steering wheel covers, floor mats, and ID tags in all vehicles.
Assist the service department as needed, such as replenishing fluids or minor vehicle assistance.
Follow all company safety policies and report any accidents immediately to a manager or supervisor.
Valid driver’s license with a good driving record.
Ability to drive both manual and automatic vehicles (or willingness to learn if required).
Comfortable working outdoors in various weather conditions.
Strong customer service and communication skills.
Reliable, punctual, and able to follow directions.
Must be authorized to work in the USA
Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Preferred Qualifications:

Previous experience as a porter, valet, or in a similar automotive or customer service role.
Familiarity with dealership operations or service drive processes.

Compensation (Hourly):