Service Porter

Bill Brown Ford; Livonia (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Bill Brown Ford in Livonia, MI seeks a Porter to keep the lot organized, shuttle customers, and move vehicles between showrooms and service areas. You will help with inventory, document vehicles, and ensure compliance with safety rules.

This full-time role requires a high school diploma or equivalent, ability to drive automatic and manual, and a customer-friendly, detail-oriented approach. You’ll join a team focused on service and efficiency, with opportunities for dependable, long-term

Qualifications

• High school diploma or equivalent required.
• Six months or more related experience preferred.
• Ability to drive both automatic and manual transmission vehicles.

Responsibilities

• Move vehicles between locations to maintain inventory.
• Prepare vehicles with necessary documentation and keys.
• Greet customers professionally and assist as needed.
• Maintain neat and clean lots and vehicles.
• Shuttle customers and assist staff as required.

Skills

Vehicle handling

Customer service

Teamwork

Attention to detail

Safety compliance

Diversity & inclusion

Manual transmission driving

Basic math

Education

High School Diploma or equivalent

Job description

Summary/Objective

The Porter keeps designated department area and outside vehicle lots neat and orderly, moving cars in accordance with company and manufactures' policies and assisting with inventory paperwork among other duties.

Essential Functions

• Drives vehicles to and from showroom, exterior vehicle display areas, service department, parking garage or other storage areas to designated location as needed to maintain inventory and assist customers and other dealership employees in retrieval of vehicles
• Ensures all required documentation is placed in vehicles, including but not limited to window stickers, manuals, promotional materials
• Creates key tags for vehicles, organizes and maintains keys for new, used and loaner vehicles
• Delivers keys and other materials various departments on request
• Greets customers in a friendly and professional manner
• Performs general cleanup of vehicles including dusting, vacuuming, wiping and rinsing
• Keeps vehicle lot(s) neat and organized
• Maintains cleanliness of designated department
• Shuttles customers as needed
• Fills vehicle with fuel
• Operates all tools and equipment in a safe manner
• Uses proper eye, hand, and body protection when using products that require protection
• Understands and follows work rules and procedures
• Follows all attendance and punctuality standards with adherence to timekeeping standards including recording time of arrival, departure and all breaks.
• Follows lawful directions from supervisors
• Upholds the company's non-disclosure and confidentiality policies and agreements
• Attends company meetings as required.
• Works evening, weekend, and holiday work hours as required
• Maintains a professional appearance and a neat work area in accordance with company policy
• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Requirements

• Able to safely drive vehicles both automatic and manual transmission
• Ability to perform basic math
• Ability to understand and follow work rules and procedure
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to interact well with others
• Exceptional attention to detail
• Works well in a team environment
• Able to work well with a diverse group of people

Physical Demands/Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Medium Work- lifting, pulling or pushing up to 50 pounds occasionally, or up to 20 pounds of force frequently, or 10 pounds of constantly as required to move objects
This position requires the ability to stand, sit, crawl, climb, stoop, kneel, reach, grasp.
This position requires the ability to talk and hear
This position works in a covered area but will also work outside at times and could experience heat and cold, hazards, and noise

Position Type/Expected Hours of Work

Standard business hours with ability to work nights, weekends, and holidays as required

Preferred Education and Experience

High School Diploma or equivalent; six months or more of related experience and/or training; or equivalent combination of education and experience.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid driver's license
Individuals under the age of eighteen (18) may not drive vehicles off of the dealership premises.

Safety Sensitive Position

The essential functions of this position require a person to work with hazardous or flammable materials; AND/OR to complete tasks in which a lapse of attention could result in injury, including without limitation the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, or motor vehicles.

Dealership Name

Bill Brown Ford

32222 Plymouth Rd, Livonia , Michigan 48150 , United States

Area of Interest

General Labor

Position Type

Full-time