Service Porter

Peak Honda World; Littleton (CO); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading company seeks a Porter to support their service department in an automotive dealership. The role involves greeting customers, assisting with vehicle management, and ensuring the service area is clean and organized. Candidates should have strong communication skills and a high school diploma.

Benefits

Medical, Dental, & Vision Coverage

Life Insurance

Paid Vacation and Sick Days

401(k) matching

Employee Discount

Qualifications

• Strong interpersonal and communication skills.
• Previous experience in a customer service or automotive environment preferred.
• Basic mechanical aptitude is a plus.

Responsibilities

• Greet customers and assist with check-in/check-out processes.
• Transport vehicles and maintain cleanliness in the service department.
• Assist technicians with basic tasks and monitor vehicle lot inventory.

Skills

Interpersonal skills

Communication skills

Teamwork

Education

High school diploma or equivalent

Job description

Description

JOB PURPOSE / SUMMARY

The Porter plays a crucial role in supporting the service department by assisting with various tasks related to vehicle and customer service. They help ensure the smooth operation of the service department and provide assistance to customers as needed.

DUTIES AND RESPONSIBILITIES

• Greet customers in a friendly and professional manner as they arrive at the service department and direct them to the appropriate service advisor or waiting area.
• Assist service advisors with vehicle check-in and check-out processes, including parking vehicles, retrieving customer information, and updating service records.
• Transport vehicles within the dealership premises, including moving vehicles to and from service bays, parking areas, and storage locations.
• Maintain cleanliness and organization in the service department, including sweeping floors, emptying trash bins, and organizing service bays and waiting areas.
• Assist service technicians with basic tasks, such as retrieving tools and equipment, and preparing vehicles for service or delivery.
• Perform light maintenance tasks on vehicles, such as washing and vacuuming, to ensure they are presentable to customers.
• Monitor vehicle lot inventory and assist with inventory management tasks, such as conducting vehicle counts and updating inventory records.
• Assist customers with basic inquiries and provide information about dealership services, hours of operation, and amenities.
• Follow safety protocols and guidelines to prevent accidents and injuries in the service department.
• Collaborate with other service department staff to ensure a positive and efficient customer experience.

Benefits at Peak:

• Medical, Dental, & Vision Coverage
• Life Insurance
• Paid Vacation and Sick Days
• 401(k) matching
• Employee Discount

Requirements

• High school diploma or equivalent.
• Previous experience in a customer service or automotive/powersports environment preferred but not required.
• Strong interpersonal and communication skills.
• Ability to work effectively in a team environment and adapt to changing priorities.
• Basic mechanical aptitude and knowledge of automotive or powersports vehicles (preferred).
• Valid driver's license and clean driving record.