Service Porter

Chastang Truck Center; Houston (TX); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

401k with company matching

Health Savings Account

Disability and life insurance

Paid holidays off

Medical, Dental, Vision plans

Employee discounts on vehicles, parts,

Training and advancement opportunities

Drug-free work environment

Job summary

Chastang Ford in Houston, TX, The Ford Truck Experts, is expanding its Service Department and seeks a friendly Service Porter. This hourly role greets customers, moves vehicles between home/business locations and the shop, and keeps the lot and shop clean. The position reports to the Assistant Shop Foreman.

The Service Porter assists in maintaining a safe, organized service drive and helps with pickup and delivery of customer vehicles while supporting technicians and the team.

Qualifications

• Ability to follow directions and complete tasks with accuracy.
• Organize and prioritize work to support the service team.
• Maintain composure and effectiveness under pressure.
• Communicate clearly with customers and team members.
• Resolve basic problems and provide dependable support.
• Excellent verbal communication skills are required.
• Must be able to operate a forklift.

Responsibilities

• Ensure the parking lot remains organized
• Assist technicians with parking and bringing vehicles in for service.
• Ensure vehicles on the service drive are parked in a prompt manner.
• Bring vehicles from the parking lot to the service drive for customer delivery.
• Assist with pickup and delivery of customer vehicles to and from the facility
• Ensure the shop and parking lot remain clean

Skills

Understanding directions

Organize & prioritize work

Stay calm under pressure

Rapport with managers & teammates

Problem solving

Excellent oral communication

Tools

Forklift operation

Job description

Service Porter:

The Service Department at Chastang Ford is growing and we need more great people for our amazing team. Our service Porters are often the Face of the Service Department and play one of the most critical roles in the dealership. The Service Porter is an hourly employee who greets customers, transports customers and vehicles from home or business locations to the shop, and keeps the lot and shop orderly and clean.Service Porter is an hourly non-exempt/salaried exempt position that reports to the Assistant Shop Foreman. The Service Porter assists the Assistant Shop Foreman in keeping ensuring a safe and clean work environment.

Chastang Ford-\"The Ford Truck Experts\"

THE COMPANY:

The Chastang Family has been involved in the automotive industry since 1933. Our focus is on providing a family atmosphere where our employees, customers, and community thrive. We aim to create a great place to work, learn and grow.

• Advancement Opportunities
• Transparency with employees and management
• Freedom to make decisions
• Providing work-life balance
• Business is growing

THE POSITION:

We are to maintain the trust of our customers. We should make sure that while their vehicle is in our shop, we are careful to maintain the integrity of that vehicle. Make sure that doors are locked, windows rolled up, and parked in a secure area.

• Ensure the parking lot remains organized
• Assist technicians with parking and bringing vehicles in for service.
• Ensure vehicles on the service drive are parked in a prompt manner.
• Bring vehicles from the parking lot to the service drive for customer delivery.
• Assist with pick-up and delivery of customer vehicles to and from the facility
• Ensure the shop and parking lot remain clean

QUALIFICATIONS:

• Ability to understand and follow directions
• Skill and ability to organize and prioritize work
• Be able to perform in a calm manner when under pressure
• Ability to effectively establish rapport, present information, and respond to questions from managers and team members.
• Ability to solve practical problems
• Excellent oral communication skills are required.
• Must be able to operate a forklift

PHYSICAL DEMANDS:

• Must be able to drive and operate a motor vehicle.
• Must be able to hear and speak clearly to communicate with others.
• Must be able to ascend and descend a step ladder.
• Must be able to stand, kneel, or crouch for extended periods of time.
• Must be able to regularly lift and exert up to 50 pounds of force in order to carry, push, pull, or otherwise move objects.
• Must be able to climb into and out of medium-duty trucks
• Must be able to perform job functions outside when it rains

WORKING CONDITIONS:

The successful candidate will be a highly motivated and organized individual. They will be able to work well in a family atmosphere and will take great pride in producing outstanding results and unparalleled quality with a sense of urgency

THE LOCATION:

Chastang Ford is located in Houston, TX approximately one-mile East of I-69 on the 610 North Loop East.

WHY SHOULD YOU APPLY:

• Very competitive pay plans
• 401k plan with company matching
• Dealer-covered Health Saving Account
• Dealer covered short-term and long-term disability, life insurance competitivepay plan
• Paid Holidays Off
• Medical, Dental, and Vision plans
• Employeediscounts on vehicles, parts, and service work
• Training and advancement opportunity
• Drug-free work environment