Service Porter

Hendrick Automotive Group; Hendrick Mill (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Hendrick BMW is seeking a Porter to move and clean vehicles across the dealership campus in Charlotte, NC. You will assist with deliveries, maintain an orderly lot, and run routine errands while supporting a clean and safe work environment.

Ideal candidates will be able to lift up to 50 pounds, work with regular attendance, and follow company safety policies. Previous basic customer service experience is helpful for interactions with customers and staff.

Qualifications

• GED or high school diploma required.
• Valid driver’s license and clean driving record.
• Ability to lift up to 50 lbs and perform physical tasks.
• Regular and predictable attendance is required.

Responsibilities

• Moves cars around the lot and to designated areas.
• Delivers cars to customers or other personnel as needed.
• Keeps the car lot clean, organized, and safe.
• Runs errands for the dealership as required.
• Maintains CSI at or above company standards.
• Follows all safety rules and company policies.

Skills

Communication Skills

Attendance Reliability

Physical Stamina

Education

High School Diploma

GED

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Tools

Timekeeping system

Job description

Hendrick BMW

Location: 6950 E. Independence Bld., Charlotte, North Carolina 28227

Summary:

Responsible for moving and cleaning vehicles. The Porter will perform various tasks and errands for the dealership.

Supervisory Responsibilities:

This job has no direct supervisory responsibilities.

Essential Duties And Responsibilities Include The Following

• Moves cars.
• Delivers cars to customers.
• Keeps car lot clean and orderly.
• Runs various errands for the dealership.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company's Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education

• GED

• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree

Field Of Study/Work Experience

• Accounting

• Automotive
• Business
• Human Resources
• Information Technology

Desired Work Experience

• up to 3 years
• 3-5 years
• 5+ years

Education/Experience

Previous work experience desired.

Certificates And Licenses

• Valid Driver's License
• Automobile Salesperson License

Computer Skills

Basic Computer skills to utilize timekeeping system.

Communication Skills

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands

Must be able to lift up to (50) pounds.

Work includes frequent movement around the dealership facilities and the outdoor car lot and movement in and out of cars. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands

Duties are performed throughout the dealership, both indoors and outdoors and off dealership premises. Due to the nature of the position, may be exposed to various work environments and required to perform a range of tasks. Regularly interacts with employees from various departments in the dealership and has some contact with customers.

Verbal And Writing Ability

Ability to read and comprehend instructions, correspondence, and memos.

Math Ability

Ability to add, subtract, multiply and divide.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

Core Values

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.