Service Porter

Mills Automotive Group; Fort Mill (SC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Growth opportunities

Job summary

Stateline CDJR Alfa Maserati in Fort Mill, South Carolina, seeks a Service Porter to support the service department. The role focuses on welcoming customers, keeping the shop clean, and aiding service advisors and technicians to ensure smooth operations.

The position is full-time and hourly, with duties including parking vehicles, retrieving them after service, and assisting with parts handling while maintaining a safe, organized environment.

Qualifications

• High school diploma or equivalent.
• Previous experience in a service or automotive setting is preferred but not required.
• Excellent customer service skills and the ability to communicate effectively with clients and colleagues.
• Strong attention to detail and organizational skills.
• Valid driver\'s license and a good driving record.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Must be able to lift and move up to 50lbs.
• Willingness to work flexible hours.

Responsibilities

• Greet customers with a warm smile, and direct our customers to the appropriate advisor.
• Actively listen to our customers looking for opportunities to provide a bespoke experience.
• Maintain the cleanliness and organization of the service department, including service bays, waiting areas, and workstations
• Moving vehicles to and from service areas and ensuring they are parked in designated areas
• Retrieve and deliver vehicles to customers upon completion of service
• Assist service advisors or technicians with retrieving parts or tools as needed
• Monitor and replenish supplies in the service department.
• Follow all safety regulations and maintain a safe and clean working environment
• Perform other duties as assigned by management

Skills

Customer service

Communication

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Job description

Job Summary:

The Service Porter at Stateline CDJR Alfa Maserati plays a vital role in ensuring the smooth operation of our dealership's service department. The Service Assistant is our customers' first interaction upon arriving at our facility. We are looking for a people pleaser with strong hospitality skills. This is a full-time, hourly position in the auto industry based in Fort Mill, South Carolina. As an individual contributor, the Service Assistant will be responsible for maintaining the cleanliness and organization of the service department, assisting with customer service tasks, and supporting the department's overall efficiency.

Compensation & Benefits:

This position offers competitive compensation, with an hourly rate of $15 to $17 paid semimonthly. In addition, employees will have access to benefits such as health insurance, retirement plans, and opportunities for growth and advancement within the company.

Responsibilities:

• Greet customers with a warm smile, and direct our customers to the appropriate advisor.
• Actively listen to our customers looking for opportunities to provide a bespoke experience.
• Maintain the cleanliness and organization of the service department, including service bays, waiting areas, and workstations
• Moving vehicles to and from service areas and ensuring they are parked in designated areas
• Retrieve and deliver vehicles to customers upon completion of service
• Assist service advisors or technicians with retrieving parts or tools as needed
• Monitor and replenish supplies in the service department.
• Follow all safety regulations and maintain a safe and clean working environment
• Perform other duties as assigned by management

Requirements:

• High school diploma or equivalent
• Previous experience in a service or automotive setting is preferred but not required
• Excellent customer service skills and the ability to communicate effectively with clients and colleagues
• Strong attention to detail and organizational skills
• Valid driver's license and a good driving record
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Must be able to lift and move up to 50lbs
• Willingness to work flexible hours.

EEOC Statement:

Stateline CDJR Alfa Maserati is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace for all individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other legally protected status. We are dedicated to providing a positive and welcoming environment for all employees.