Service Plumber - Sign on Bonus Up to $6,000!

Sila Services; Northbrook (IL); On-site; Full time

Job summary

A prominent home services company in Northbrook is seeking a skilled Service Plumber to provide exceptional residential plumbing solutions. The ideal candidate has a strong background in plumbing and is dedicated to customer satisfaction. This opportunity offers competitive compensation with potential earnings of up to $180k annually, along with comprehensive benefits. Join a supportive and growing team committed to excellence.

Benefits

401(k) with Company Match

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

Tuition reimbursement

Company vehicle and gas card

Qualifications

• Proven experience as a residential plumber, understanding of plumbing systems.
• Excellent skills in diagnosing plumbing issues.
• Valid driver's license with a clean record.

Responsibilities

• Diagnose plumbing issues and discuss solutions with customers.
• Enroll customers in service agreements.
• Maintain accurate records in Service Titan.

Skills

Problem-solving skills

Communication skills

Technical expertise

Safety adherence

Education

Diploma from a trade school or apprenticeship

IL Plumbing License

Tools

Service Titan or similar software

Job description

AA Service Co - Service Plumber

Come join one of the best and fastest growing home services companies in the Chicagoland area!

With over 50 years of experience in the Chicagoland HVAC business, our non-union company offers a wide range of HVAC and Plumbing services to the residential and light commercial marketplace. We are a well-established and respected company that offers great benefits and an environment that fosters the overall growth of our team members. Our commitment to excellence has earned us award winning recognition, and helped us to provide our employees with year round work.

Due to the on-going expansion of our customer base, we are seeking customer focused, career-minded Service Plumbers looking to expand their career and find a long-term company they can call “home”.

In exchange for your skillset and commitment, we offer:

• Company vehicle, gas card, cell phone, and tablet
• 401(k) with Company Match
• High-quality, Affordable Medical, Dental, and Vision Insurance
• Health Savings Account with company contributions
• Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Parental Leave
• Tuition reimbursement
• Special deals/Discounts on a variety of services and entertainment
• Tool account
• Safety shoe reimbursement
• Family & friends discounts on services
• Yearly Performance Reviews

As a Residential Service Plumber at AA Service Co., you will play a pivotal role in our mission to provide unparalleled plumbing solutions that prioritize the well-being and satisfaction of our customers. Your technical expertise, dedication to excellence, and customer-centric approach will contribute to our commitment to delivering exceptional residential plumbing services.

Responsibilities:

• Diagnose and troubleshoot plumbing issues, recommending appropriate solutions and discussing options with customers. Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success.
• Successfully enroll customers in AA Service Co.'s service agreements, promoting long-term customer relationships and recurring revenue.
• Maintain a high level of productivity by efficiently managing work orders, minimizing downtime, and maximizing billable hours.
• Diagnose common and diverse plumbing emergencies efficiently and accurately and perform plumbing services. Demonstrate continuous improvement in technical skills and knowledge through training, certifications, and staying updated on industry best practices.
• Keep track of service vehicle inventory and parts stock, ensuring accuracy and minimizing unnecessary expenses due to missing or overstocked items.
• Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.
• Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform.
• Collaborate effectively with team members, sharing knowledge and assisting colleagues as needed. Strive to maintain a positive team dynamic and contribute to a supportive work environment.
• Uphold professional communication and appearance at all times when interacting with customers to ensure a five-star customer service experience.
• Maintain a consistent record of punctuality and attendance, arriving at scheduled appointments on time and adhering to the assigned work schedule.
• Additional duties as assigned

Qualifications:

• IL Plumbing License (preferred)
• Proven experience as a residential plumber, with a comprehensive understanding of residential plumbing systems.
• Proficiency in using Service Titan or similar service management software.
• Excellent problem-solving skills and the ability to diagnose plumbing issues accurately.
• Strong communication skills to interact with customers professionally and courteously.
• Dedication to safety, adhering to safety guidelines and promoting a safe work environment.
• Valid driver's license and a clean driving record.
• Willingness to work flexible hours, including weekends and evenings, as needed.
• Diploma from a trade school or successful completion of apprenticeship

Compensation: $40 - $50 an hour. Our Techs average between $80k-$120k with top techs making between $120k-$180k per year via hourly wage and commissions on sales.