Service Plumber & Project Manager

Riverway Plumbing; Bloomington (IN); On-site; USD 55,000 - 90,000; Full time

Job summary

Riverway Plumbing in Bloomington, IN is seeking a skilled Service Plumber/Project Manager to diagnose and repair plumbing systems in residential and commercial settings, perform installations, maintenance, and repairs on pipes and fixtures, and manage service projects from initial assessment through completion.

This on‑site role requires strong customer service, independent work habits, teamwork when needed, and a valid driver’s license for local travel; you will mentor junior technicians and

Qualifications

• Minimum 5 years of hands-on plumbing experience.
• Experience with both residential and commercial plumbing.
• Trade certifications or plumbing licenses are beneficial.

Responsibilities

• Diagnose plumbing issues and perform installations, maintenance, and repairs.
• Lead service projects from assessment to completion, coordinating materials and schedules.
• Communicate with customers about work scope and pricing; document job details.
• Ensure compliance with safety codes and building regulations.
• Maintain tools and equipment; mentor junior technicians as needed.
• Support continuous improvement in service quality.

Skills

Plumbing installation

Troubleshooting

System design

Customer service

Project management

Local travel

Teamwork

Job description

Company Description

Riverway Plumbing is an individual and family services company based in Bloomington, Indiana, serving residential and commercial customers in the surrounding communities. We are seeking a skilled Service Plumber/Project Manager to join our team. The ideal candidate will possess a strong mechanical aptitude and the ability to troubleshoot and repair plumbing systems in both residential and commercial settings. This role requires a proactive approach to problem-solving, excellent customer service skills, and the ability to work independently or as part of a team.

Role Description

The Service Plumber & Project Manager is a full-time, on-site role based in Bloomington, IN. This position involves diagnosing plumbing issues, performing installations, maintenance, and repairs on pipes, fixtures, and related systems for residential and commercial properties. The role includes managing service projects from initial assessment through completion, coordinating schedules, materials, and communication with customers and team members. Daily responsibilities include responding to service calls, providing clear explanations of work and pricing, ensuring compliance with safety and building codes, and documenting job details. The Service Plumber & Project Manager also helps maintain tools and equipment, mentors junior technicians when needed, and supports continuous improvement in service quality.

Qualifications

• Strong skills in plumbing installation, troubleshooting, and system design.
• Minimum 5 years experience
• Hands-on experience working with pipes, fixtures, and related components in residential or commercial settings.
• Proficiency in maintenance and repair of plumbing systems, with attention to safety and code compliance.
• Ability to perform routine and preventive maintenance to reduce downtime and extend system life.
• Excellent customer service skills, including clear communication, professionalism, and responsiveness.
• Previous experience managing projects, coordinating schedules, and overseeing job completion is preferred.
• Valid driver's license and ability to travel locally to job sites.
• Relevant trade certifications or licenses in plumbing are highly beneficial.
• Ability to lift equipment and materials as required and work in a variety of on-site conditions.
• Commitment to safe work practices and teamwork in a service-oriented environment.