Service Plumber — Diagnose, Repair & Delight Customers

Gabriel Group; Muncie (IN); On-site; USD 32,000 - 47,000; Full time

Job summary

Roto-Rooter in Muncie, IN is seeking a skilled Service Plumber to diagnose, repair, and maintain residential and commercial plumbing systems. The role emphasizes customer service and clear communication of findings to customers.

Requirements include 2+ years of plumbing experience, a valid driver's license with a clean record, and the ability to lift 50+ lbs while working in potentially confined spaces. This is a full-time on-site position with competitive hourly pay.

Qualifications

• 2+ years of professional plumbing experience required or preferred.
• Strong diagnostic and problem-solving skills are essential.
• Excellent customer service and communication abilities are needed to explain issues clearly to customers.
• Ability to lift 50+ lbs and perform physically demanding tasks.
• Proficiency with plumbing tools, equipment, and safety procedures.

Responsibilities

• Diagnose, troubleshoot, and repair residential and commercial plumbing systems.
• Install, maintain, and replace plumbing components in compliance with local codes and safety standards.
• Communicate findings and recommended solutions clearly to customers.
• Deliver exceptional customer service to ensure customer satisfaction and build long-term trust.
• Complete service calls efficiently while maintaining high-quality workmanship and attention to detail.
• Accurately document work performed, including service reports and job details.

Skills

Customer service

Communication

Problem-solving

Diagnose & troubleshoot

Physical stamina

Tools

Drain cleaning machines

Water heaters

Pipe systems

Job description

Roto-Rooter in Muncie, IN is seeking a skilled Service Plumber to diagnose, repair, and maintain residential and commercial plumbing systems. The role emphasizes customer service and clear communication of findings to customers.

Requirements include 2+ years of plumbing experience, a valid driver's license with a clean record, and the ability to lift 50+ lbs while working in potentially confined spaces. This is a full-time on-site position with competitive hourly pay.