Service Parts Specialist – 1st Shift with Commission

Express Employment Professionals - Cincinnati East; North Branch (MN); On-site; USD 2,275,000 - 2,639,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Short-Term Disability & Life Insurance

Sick Leave

Employee Assistance Program

Referral Bonus Program ($100 for each

Referral Bonus Program ($100 for each

Job summary

Express Employment Professionals – Forest Lake in North Branch, MN seeks a Service Parts Representative to support customers with parts and service needs. You will troubleshoot equipment, identify replacement parts, and process orders in a fast-paced environment.

The position is evaluation-to-hire, first shift, with weekly pay. Pay ranges from $24.00 to $26.00 per hour plus commission, plus benefits such as health/dental/vision insurance and more.

Qualifications

• Strong mechanical aptitude demonstrated by work experience, hobbies, or technical interest.
• 1–3 years of customer service experience preferred.
• Knowledge of hydraulics, power transmission, or 12-volt electrical systems preferred.
• Excellent communication and problem-solving skills.

Responsibilities

• Deliver exceptional customer service via phone and email for parts and service inquiries.
• Troubleshoot equipment issues and identify correct replacement parts.
• Process sales orders, job tickets, status updates, and shipments.
• Package and ship parts, manage inventory, and handle out-of-stock buys.
• Read blueprints, BOMs, and manufacturing docs to support customers.

Skills

Mechanical aptitude

Customer service

Troubleshooting

Communication

Problem-solving

Education

High School Diploma or GED

Job description

Express Employment Professionals – Forest Lake in North Branch, MN seeks a Service Parts Representative to support customers with parts and service needs. You will troubleshoot equipment, identify replacement parts, and process orders in a fast-paced environment.

The position is evaluation-to-hire, first shift, with weekly pay. Pay ranges from $24.00 to $26.00 per hour plus commission, plus benefits such as health/dental/vision insurance and more.