Service Parts Representative

FleetPride; Washington; On-site; USD 23,000 - 37,000; Full time

Job summary

FleetPride is seeking a Heavy-duty Parts Specialist (Back Counter/Service) in Pacific, Washington. The role supports technicians and service advisors with parts, order handling, and timely ETA communication in a fast-paced environment.

Qualifications include a high school diploma or GED and experience in automotive repair parts provisioning, plus strong computer/internet skills. A driver's license is required, and pay ranges from $17.00 to $27.00 per hour depending on experience.

Qualifications

• High school diploma or GED is required; post secondary education is desired.
• Experience provisioning parts in automotive repair environment is preferred.
• Strong computer and internet skills across multiple platforms.

Responsibilities

• Order parts with local parts dealers and OEM Dealerships.
• Have strong communication skills.
• Attend to all service technicians and service advisor's parts work orders.
• Provides clear and accurate estimated time of arrival and any additional information with regard to special-order parts.
• Ensures special orders are promptly received and notify internal and external customers accordingly.
• Secures return parts, properly tags and sorts parts, and promptly returns to source.
• Team-oriented with an energetic positive attitude yet self-motivated to deliver high quality service.
• Maintains parts storage area in a clean and well-organized fashion.

Skills

Communication skills

Customer service orientation

Driver's license

Education

High school diploma or GED

Tools

Automotive software

Multi-platform computer skills

Job description

Service Parts Rep

Location: Pacific, Washington

Time Type: Full time

Job Description

FleetPride is the largest after-market distributor of heavy-dut truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-dut industry.

The Heavy-dut Parts Specialist (Back Counter/Service) is a fast-paced environment that provides accurate first-class assistance to Technicians and Service Advisors in person and by telephone. Must have strong verbal and writing skills with the ability to communicate fluently. Familiarity with the automotive/heavy-dut industry to accurately answer questions and satisfy all needs and requirements.

DUTIES & RESPONSIBILITIES

• Order parts with local parts dealers and OEM Dealerships.
• Have strong communication skills
• Attend to all service technicians and service advisor's parts work orders
• Provides clear and accurate estimated time of arrival and any additional information with regard to special-order parts
• Ensures special orders are promptly received and notify internal and external customers accordingly
• Secures return parts, properly tags and sorts parts, and promptly returns to source
• Team-oriented with an energetic positive attitude skill but also be self-motivated to consistently deliver high quality service.
• Maintains parts storage area in a clean and well-organized fashion

EDUCATION & TRAINING

• High school diploma or GED required; post secondary education or coursework desired

KNOWLEDGE & EXPERIENCE

• Parts-provisioning experience in automotive repair environment.
• Strong computer and internet skills (multiple platforms)

SKILLS & ABILITIES

• Unrestricted driver's license and clean driving record
• Strong communication, presentation, and writing skills

The annualized pay ranges vary based on work location. The salary range for this position is $17.00 – $27.00 per hour, depending on experience, skills, and qualifications.

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.