Service Parts Planning & Systems Analyst

GLORY; Carrollton (TX); On-site; USD 75,000 - 85,000; Full time

Job summary

GLORY in Carrollton, TX is seeking a Service Parts Planning & Systems Analyst to optimize service parts availability and planning execution using JD Edwards ERP and analytics tools. You will ensure parts are in the right place at the right time for Field Services teams.

Responsibilities include forecasting FRU, spare parts and repair kits; maintaining Baxter system parameters; and driving data-driven improvements across distribution centers and field service operations to support service levels

Qualifications

• Bachelor’s degree required in a related field (Supply Chain, Business, Statistics, BI).
• Strong ERP knowledge: JDE / Oracle preferred.
• 3–7+ years in supply chain forecast and demand planning with data analytics tools (Zoho, MS Power BI, Tableau, Baxter, Domo, Looker, etc.) and ERP systems (SAP, Oracle JDE, Oracle Fusion).
• Experience in field service parts planning is a plus.
• Proven success in improving forecast accuracy and inventory performance using planning tools and data analysis.
• Experience in global or multi-region supply chain environment preferred.

Responsibilities

• Generate and manage forecasts for FRU, Field Service Small Parts, Spares, and Repair Kits.
• Maintain Baxter system planning parameters.
• Identify opportunities to optimize inventory across DCs, Forward Stocking Locations, and FSE Van Stock; support KPI development.

Skills

Forecasting

Data analysis

Power BI

Excel

Stakeholder management

Communication

Supply chain planning

Analytical thinking

Education

Bachelor’s degree in Supply Chain, Business, Statistics or related field

Tools

Power BI

Tableau

Looker

Baxter

JDE / Oracle

SAP

Job description

Service Parts Planning & Systems Analyst

Department: Service - Warehouse / Logistics

Employment Type: Permanent - Full Time

Location: United States/Carrollton, TX

Reporting To: Amy Byrne

Compensation: $75,000 - $85,000 / year

Description

The Service Parts Planning & Systems Analyst is responsible for optimizing service parts availability, inventory, and planning execution through advanced forecasting and analytic tools to produce the forecast that is the basis for execution in the company’s JD Edwards ERP system. The role provides critical planning support to ensure that Field Services Technicians (FSE) have the right parts, in the right place, at the right time.

Key Responsibilities

• Generating and managing forecasts for Field Replacement Units (FRU), Field Service Small Parts Spares, and Repair Kits.
• Maintaining system planning parameters within the Baxter system.
• Identifying opportunities to optimize inventory across the Distribution Center, Forward Stocking Locations, and FSE Van Stock, and supporting the development of KPIs for data‑driven decision‑making.

Skills, Knowledge & Expertise

Required Education and Qualifications

• Bachelor’s degree required (Supply Chain, Business, Statistics, Business Intelligence or related field preferred).
• Strong ERP knowledge: JDE / Oracle preferred.
• 3-7+ years of experience in supply chain forecast and demand planning using data analytic tools such as Zoho, MS Power BI, Tableau, Baxter, Domo, Looker, etc., and ERP systems such as SAP, Oracle JDE, Oracle Fusion Cloud.
• Experience in field service parts planning a plus.
• Proven success in improving forecast accuracy and inventory performance using planning tools and data analysis.
• Experience in a global or multi‑region supply chain environment preferred.

Required Skills and Competencies

• Advanced analytical skills with Excel (Pivot Tables, Power Query, Lookups) and database tools.
• Data extraction & analysis of large datasets.
• Power BI or similar BI tools for dashboard development.
• Excellent communication and stakeholder management skills.
• Strong understanding of supply chain planning concepts.
• Ownership and accountability for planning outcomes.
• Detail‑oriented with high data accuracy standards.
• Ability to manage competing priorities under tight deadlines.
• Continuous improvement mindset.