Service Parts Leader

ABB Inc.; Virginia, Richmond (MN, VA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Service Parts Leader to oversee service materials delivery operations. In this pivotal role, you will ensure efficient and high-quality service delivery while optimizing resources. Collaborating with cross-functional teams, you will develop strategies for timely availability of customer orders and manage warehouse operations. This position offers the chance to thrive in a dynamic environment, contributing to a division focused on energy distribution solutions. Join a talented team where your expertise will help drive sustainable solutions and make a significant impact.

Qualifications

• 6 years of distribution experience with 3 years in a supervisory role.
• Proven experience in service parts management and logistics.

Responsibilities

• Oversee planning and execution of service materials delivery operations.
• Manage warehouse operations and ensure timely delivery of customer orders.

Skills

Service Parts Management

Logistics

Inventory Control

Leadership

Order Management

Education

Bachelor's Degree

Tools

SAP

Salesforce

Job description

Service Parts Leader

At ABB, we are dedicated to addressing global challenges. Our core values—care, courage, curiosity, and collaboration—along with a focus on diversity, inclusion, and equal opportunities, drive us to empower everyone to create sustainable solutions.

Your role and responsibilities

In this role, you will oversee the end-to-end planning, execution, and optimization of service materials delivery operations. Your focus will be on ensuring timely, efficient, and high-quality service delivery to meet customer expectations while optimizing resources and maintaining cost-effectiveness. You will work closely with cross-functional teams to align service materials delivery goals with organizational objectives.

The work model for this role is: onsite
#LI-onsite

This position contributes to the Electrification Smart Power division in Richmond, VA.

You will be mainly accountable for:

1. Developing and implementing strategies for service materials planning and fulfillment to ensure timely availability and delivery of customer orders.
2. Overseeing order management to ensure seamless execution from initiation to completion.
3. Managing warehouse operations, including receiving, storage, and distribution of service materials, and handling escalations.
4. Promoting collaboration across leadership, divisions, business areas, and teams to maximize results for ABB.

Our team dynamics

You will join a talented team where you can thrive.

Qualifications for the role

• Bachelor's degree preferred
• 6 years of distribution experience with at least 3 years in a supervisory role
• Proven experience in service parts management, including planning, fulfillment, sourcing, logistics, warehouse operations, and inventory control
• Experience with SAP and Salesforce is preferred
• Candidates must already have work authorization to work in the US for ABB

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure, and commercial buildings. Our technical teams work closely with industry partners to deliver advanced solutions supporting growth, energy transition, and sustainability. Our portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Our Power Protection unit supports the world's largest data centers with energy-efficient UPS solutions. The ABB Ability Energy Manager platform helps organizations save energy and reduce CO2 emissions.

We value diversity and encourage applicants from all backgrounds. Apply today and visit www.abb.com to learn more about our impact globally. #MyABBStory

We look forward to your application. For more information about ABB, visit our website.

Equal Employment Opportunity and Affirmative Action at ABB

ABB is an EEO and Affirmative Action Employer promoting diversity. All qualified applicants will be considered without regard to race, creed, color, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family leave, or veteran status. For more rights information, visit:

• EEOC Rights
• DOL Pay Transparency

Applicants may request to review the Affirmative Action Plan during business hours by contacting an ABB HR Representative at 1-888-694-7762. Reasonable accommodations are available for individuals with disabilities; contact us at the same phone number or email [e-mail]. Resumes and applications cannot be submitted via this contact.