Service Outfitter

Bishs-R; Cheyenne (WY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental

401k matching

Life insurance

Gym reimbursement

Advancement opportunities

RV borrowing program

Insurance guidance access

Strong team culture

Job summary

Bish's RV Cheyenne is seeking a Customer Solutions Specialist to guide customers through service visits and upsell accessories, upgrades, and packages that enhance the RV lifestyle. This role offers commission opportunities, a fast-paced environment, and a path to long-term career growth.

You will welcome customers, recommend upgrades, quote prices, and manage appointments while maintaining clear communication. A strong sales mindset and readiness for outdoor tasks are valued in this team.

Qualifications

• Retail or service sales experience
• Strong communication and persuasion skills
• Motivated by commission-based pay
• Ability to multitask in a dynamic, fast-moving environment
• Professional, neat appearance and demeanor
• Team-oriented while able to work independently
• Availability to work Saturdays and holidays
• Able to pass a background check and drug test
• Willingness to perform some duties outdoors
• Demonstrate alignment with company values

Responsibilities

• Welcome and assist customers during service check-ins and walk-ins
• Proactively recommend relevant upgrades, add-ons, and accessories
• Accurately quote prices and book service appointments
• Keep customers informed on their unit’s progress and opportunities
• Maintain timely, professional communication throughout the journey
• Use CRM and scheduling tools to track leads and outcomes
• Support team members and participate in sales and service training

Skills

Retail sales experience

Excellent communication

Commission-based pay

Multitasking

Persuasive selling

Customer service

Team-oriented

Weekend availability

Background check clearance

Outdoor readiness

Job description

Bish's RV Cheyenne
2621 Granite Peak Dr
Cheyenne, WY 82007, USA

Description

Are you a high-energy retail or service sales professional looking for your next challenge? As a Customer Solutions Specialist, you'll guide customers through their service visits and introduce them to accessories, upgrades, and packages that enhance their RV lifestyle. This is a fast-paced, customer-facing role with clear goals, commission opportunities, and a path to long-term career growth.

Key Objectives

• Deliver a smooth, engaging service experience that builds trust and drives return visits
• Identify and recommend service bundles, accessories, and upgrades aligned with customer needs and RV usage
• Convert service visits into long-term relationships and added sales opportunities
• Achieve and exceed monthly sales targets through high-quality customer interactions

Responsibilities

• Welcome and assist customers during service check-ins and walk-ins
• Proactively recommend relevant upgrades, add-ons, and accessories
• Accurately quote prices and book service appointments
• Keep customers informed on their unit’s progress and any new opportunities
• Maintain timely and professional communication throughout the customer journey
• Use CRM and scheduling tools to track leads, appointments, and service outcomes
• Support team members and participate in ongoing sales and service training

What you'll bring

• Retail or service sales experience (automotive, powersports, or outdoor gear is a plus)
• Strong communication and persuasion skills with a consultative approach
• Highly motivated by commissions and performance-based pay
• Skilled at multitasking in a dynamic, fast-moving environment
• Positive, professional demeanor and appearance
• Team-oriented with the ability to work independently
• Availability to work Saturdays and holidays
• Neat, clean, and professional appearance
• Ability to pass a background check and drug test
• Demonstrate behaviors consistent with the Company's Vision, Mission, and Value in all interactions with customers and co-workers
• Ability to climbing ladders
• Able to perform some job duties outdoors

Expected Results

• Meet or exceed monthly service-related accessory and upgrade sales goals
• Maintain strong NPS (Net Promotor Score) through clear, positive communication
• Drive repeat business through excellent service and follow-up

  Resources

  • Product training and sales coaching
  • CRM and scheduling software
  • Clear commission structure and earning potential
  • Supportive team environment with opportunity for advancement

  Who we are

  Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.

  Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee’s success is unparalleled.

  We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results.

  • Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
  • 401k matching
  • Company-paid life insurance
  • Gym membership reimbursement
  • Opportunities for advancement
  • RV Borrowing Program
  • Access to a partner insurance agency for personalizedquotesand coverage guidanceon home, auto, RV, and specialty insurance products
  • Incredible Team Culture

  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

  Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.