Service Order Desk Program Lead

VW International; Colorado Springs (CO); Hybrid; USD 90,000 - 130,000; Full time

Job summary

VW International, Inc. seeks a Project Manager to oversee the Service Order Desk Support (SOD) operation, ensuring contract compliance and the conduct and performance of the Contractor’s employees, subcontractors and suppliers.

This position is tied to a bid for a contract at Ft. Carson, CO, with offers contingent on award. Local Fort Carson familiarity is beneficial.

Qualifications

• Bachelor's degree in Business Management from an accredited university.
• Minimum of five (5) years of demonstrated work experience in Facilities Maintenance, Public Works Operations and Maintenance, Work Classification, and installation support contracts.
• Working knowledge of ERP systems (e.g., GFEBS) in Finance, Plant Maintenance, Project Systems, and Materials Management.

Responsibilities

• Oversee the entire Service Order Desk Support (SOD) operation and ensure contract compliance and performance of the Contractor’s employees, subcontractors and suppliers.
• Manage conduct and performance across the Contractor’s teams and resolve customer concerns and problems.

Education

Bachelor's degree in Business Management

Job description

Project Manager (PM): The PM will oversee the entire Service Order Desk Support (SOD) operation, be responsible for compliance with the contract’s terms and conditions, and for the conduct and performance of the Contractor’s employees, subcontractors and suppliers.

Please note that we are currently bidding on this contract at Ft. Carson, CO. Any offers will be contingent on contract award.

The PM shall possess:

• A bachelor’s degree from an accredited University in Business Management
• A minimum of five (5) years of demonstrated work experience, or no less than ten years verifiable work experience in Facilities Maintenance, Public Works Operations and Maintenance, Work Classification, execution of a broad variety of customer concerns and problem resolution, and Installation Support contracts similar in scope and complexity of this work effort.
• Working knowledge of the functionality of Enterprise Resource Planning (ERP) (i.e. GFEBS) in the modules of Finance, Plant Maintenance, Project Systems, and Materials Management.
• Not a requirement but ideally local to Fort Carson