Service Operator (Work Dispatch)

Entergy; Luling (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Entergy is seeking a Service Operator (Work Dispatch) to maintain departmental records and support invoicing, time entry, and reporting activities. You'll input invoices, manage crew time, and generate monthly reports while assisting with safety tasks.

Responsibilities include maintaining accuracy of time entries, handling purchasing card reconciliations, and preparing various reports. Candidates should be prepared for occasional storm restoration work and travel.

Qualifications

• High school diploma or equivalent; college degree desirable.
• Proficiency with Microsoft Office and Entergy corporate applications.
• Excellent written and oral communication with internal/external customers.
• Willing to work extended hours and handle multitasking.
• Must be willing to travel and support storm restoration.

Responsibilities

• Input departmental invoicing into accounts payable systems.
• Maintain accuracy of crew time entry, vacations, and illness records.
• Generate reports, spreadsheets, and monthly mileage reports.
• Manage office supplies and reconcile purchasing card; assist in meetings.
• Support safety activities as needed.

Skills

Excellent written and oral comms

Self-starter & multitasking

Willingness to travel

Storm restoration readiness

EEI CAB/SASS test completion

Education

High school diploma or equivalent

College or university degree (desirable)

Tools

Microsoft Office

Entergy corporate apps (DSS, DIS, Indus, Earl, Pearl, VEA, ECOS, Service Suite, AM/FM DFM & Time and Labor)

Job description

Job Title

Service Operator (Work Dispatch)

Job Summary

Responsible for maintaining and acting as custodian of departmental records. Acts as a key support in invoicing, time entry, and reporting activities for the department.

Responsibilities

• Input departmental invoicing into accounts payable systems.
• Maintain accuracy of all crew employees’ time entry, vacation, and illness activity.
• Generate reports, spreadsheets, and monthly mileage reports.
• Manage office supplies, reconcile corporate purchasing card and set up meetings.
• Assist in all safety activities.

Minimum Requirements

• High school diploma or equivalent work experience. Desired: college or university degree.
• Knowledge of Microsoft Office Applications and Entergy Corporate applications (DSS, DIS, Indus, Earl, Pearl, VEA, ECOS, Service Suite, AM/FM DFM & Time and Labor). Familiarity with CCS and all company policies and procedures.
• Excellent written and oral communication skills with internal and external customers.
• Willingness to work extended hours, be a self‑starter, and possess high initiative and multitasking ability.
• Must be willing to assume a storm restoration role and travel if necessary.
• Successful completion of the EEI CAB/SASS test.

Working Conditions

As a provider of essential services, Entergy expects employees to be available for additional hours, alternate locations, or additional duties related to storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime for such duties. This position is designated as Safety Sensitive and is subject to mandatory pre‑employment and random drug testing.

Primary Location

Louisiana – Luling

Job Function

Corporate

FLSA Status

Nonexempt

Relocation Option

No Relocation Offered

Union Status

Non Bargaining Unit

Travel Requirement

Up to 25%

EEO Statement

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state, and local laws.

The Entergy System of Companies complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any unlawful employee harassment based on the protected characteristics listed above.

Accessibility

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on behalf of the applicant. If you require an accommodation, please provide your name, contact number, the requested accommodation, and the requisition number.