Installer, Meter Services I, II, or Sr

Entergy; Louisiana (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Entergy Louisiana, LLC is seeking a Meter Services Worker to perform on-site electric meter work including installs, re-reads, reconnects, and tampering prevention for residential and commercial accounts.

The role requires a High School Diploma, ability to travel up to 25%, flexible hours, and strong safety compliance. Excellent customer service and the capacity to work in varying weather conditions are essential.

Qualifications

• High School Diploma or equivalent required.
• Excellent interpersonal communication and customer service skills.
• Ability to read maps and work with field crews.

Responsibilities

• Handle electric meters on residential and commercial accounts.
• Perform disconnects for non-payment and install/retrieve various locks for tampering prevention.
• Provide professional customer service in the field.
• Work flexible hours and outside in all weather; be available for call-outs.
• Complete daily tickets and timesheets digitally; maintain driver license.
• Assist in storm restoration efforts and uphold safety procedures.

Education

High School Diploma or equivalent

Job description

Job Summary/Purpose

Perform all types of Meter Services work. Electric (and/or gas where applicable) turn on, turn off, removals, installs, change outs, rereads, reconnects, tampering etc.

Work Place Flexibility: Onsite Legal Entity: Entergy Louisiana, LLC

Job Duties/Responsibilities

• Responsible for working mainly self-contained electric meters on residential and commercial accounts.
• Perform disconnects on residential and commercial accounts due to non-payment of bill. Install and remove different types of locks for tampering prevention.
• Must render excellent customer service in a professional manner while handling customers in the field.
• Flexibility to work irregular or extended hours as required. Position requires the ability to work outside in all types of weather, in unusual surroundings as well as normal conditions. Must be available for call outs. Be fully capable of performing other related tasks as assigned.
• Complete daily work tickets, timesheets, and respond as needed through digital format applications.
• Maintain a valid driver’s license.
• Assist in storm restoration efforts as needed.
• Know and practice Entergy's applicable safety rules and safe work procedures at all times. Attend and participate in monthly safety meetings.

Minimum Requirements

Minimum education required of the position

High School Diploma or equivalent.

Minimum Experience Required Of The Position

Installer, Meter Srvcs I G/E - 0-2 years

Installer, Meter Srvcs II G/E - 1-3 years of work experience.

Installer, Meter Srvcs Sr G/E - 5-7 years of work experience.

Minimum Knowledge, Skills, And Abilities Required Of The Position

Must be 18 years of age. Excellent interpersonal communication skills and radio communication. Ability to read map. Ability to interface with coworkers, workers from other departments, supervisors and customers. Ability to make decisions without direct supervision. Ability to receive and execute orders and instructions with limited supervision. Ability to respond to emergencies, after hours, and on-call duties. Ability to travel including out of town assignments. Ability to manage multiple activities and changing priorities. Self motivated and dependent team player. Ability to work well under pressure. Ability to recognize hazards in the workplace and have the ability to mitigate the hazards. Ability to maintain and care for Company equipment properly and safeguard assets. Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service. Demonstrated acceptance of a diverse and inclusive work environment and customer base.

Any Certificates, Licenses, Etc. Required Of The Position

EEI CAST Test

Primary Location:

Louisiana-Jefferson Louisiana : Jefferson || Louisiana : Gretna || Louisiana : Hammond

Job Function

Field & Skilled Trade

FLSA Status

Nonexempt

Relocation Option

No Relocation Offered

Union description/code

NON BARGAINING UNIT-NBU

Number of Openings

1

Travel Percentage

Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets.

EEO Statement

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process, provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [e-mail] to schedule a time to review the affirmative action plan during regular office hours.

EEI Testing

One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and number of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests , Logon ID: entergy, password: practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.

In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note

Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.