Service Operations Engineer- Indianola, PA (Hybrid)

Bayer; Indianola (PA); Hybrid; USD 60,000 - 95,000; Full time

Job summary

Join a forward-thinking company as a Service Operations Engineer in Indianola, PA, where you'll optimize processes and enhance service operations. This role focuses on improving safety, quality, and compliance while reducing waste through innovative methodologies like Lean and Six Sigma. Collaborate with diverse teams to identify inefficiencies and implement effective solutions. If you are passionate about operational excellence and have a background in engineering or business, this is your chance to make a significant impact in a dynamic environment dedicated to global health challenges.

Benefits

Competitive benefits

Equal Opportunity Employer

Accommodations for disabilities

Qualifications

• Bachelor’s degree required; Engineering preferred with 3+ years experience.
• Experience with electro-mechanical systems and design-for-manufacturing.

Responsibilities

• Apply Lean and Six Sigma methodologies to improve operational efficiency.
• Collaborate with teams to troubleshoot issues and drive continuous improvement.

Skills

Troubleshooting

Analytical Skills

Interpersonal Skills

Lean Methodologies

Six Sigma

Microsoft Office

Education

Bachelor’s degree in business or related field

Bachelor’s in Engineering (Industrial preferred)

Job description

Service Operations Engineer - Indianola, PA (Hybrid)

Join Bayer as a Service Operations Engineer in Indianola, PA, and be part of a company committed to solving global health challenges. We are seeking a dedicated professional to optimize operational processes, systems, and equipment within our U.S. Service organization.

Purpose

The role involves improving safety, quality, compliance, productivity, and reducing waste by supporting and enhancing service processes, tools, and resource utilization. The engineer will collaborate with various teams to identify inefficiencies, implement solutions, and ensure compliance with standards and regulations.

Responsibilities

1. Apply Lean, Six Sigma, and other methodologies to analyze data, lead projects, and improve operational efficiency.
2. Maintain compliance with laws and standards, and develop SOPs and training materials.
3. Collaborate with cross-disciplinary teams to troubleshoot issues and drive continuous improvement.
4. Monitor KPIs to identify trends and measure improvement success.
5. Support training initiatives and promote a culture of continuous improvement.
6. Assist in developing service plans, manuals, and tools for field service support.
7. Coordinate with global and local teams to monitor equipment performance and address reliability issues.

Qualifications

Required

• Bachelor’s degree in business or related field.
• Experience with electro-mechanical systems and design-for-manufacturing or service product development.
• Strong troubleshooting, analytical, and interpersonal skills.
• Knowledge of Lean, Six Sigma, and process improvement methodologies.
• Proficiency in Microsoft Office applications.

Preferred

• Bachelor’s in Engineering (Industrial preferred) with 3+ years of experience.
• Experience in medical device or regulated industries.
• Experience in customer-facing service operations.

Additional Information

Must reside near Pittsburgh, PA, and be able to access the O'Hara facility. Bayer offers competitive benefits and encourages applicants with disabilities to request accommodations. Bayer is an Equal Opportunity Employer and an E-Verify employer.