Service Operations Coordinator - Field & Shop Scheduling

TIME Manufacturing Company, Inc.; Waco (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and bonus structure

Comprehensive health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Professional development opportunities

Job summary

TIME Manufacturing Company, Inc. is seeking a Service Coordinator in Waco, Texas. The role focuses on enhancing service workflow through the coordination of work orders, technician scheduling, and customer interactions. Ideal candidates should have experience in service coordination and a solid grasp of ERP systems.

The position offers a competitive salary, comprehensive benefits, and a professional development environment.

Qualifications

• 3-5 years of experience in service coordination or shop operations.
• Knowledge of service invoicing, estimating, and scheduling.

Responsibilities

• Coordinate daily shop and field service operations.
• Create and support service jobs/work orders in Epicor ERP.
• Help schedule technicians and monitor job progress.
• Communicate with customers regarding approvals and repair status.

Skills

Organizational skills

Communication skills

Experience with ERP systems

Proficiency in Microsoft Office

Ability to manage multiple priorities

Education

High School Diploma, GED or Associates Degree

Tools

Epicor ERP

Job description

TIME Manufacturing Company, Inc. is seeking a Service Coordinator in Waco, Texas. The role focuses on enhancing service workflow through the coordination of work orders, technician scheduling, and customer interactions. Ideal candidates should have experience in service coordination and a solid grasp of ERP systems.

The position offers a competitive salary, comprehensive benefits, and a professional development environment.