Service Operation Technician 2

Intuitive; Peachtree Corners (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Intuitive is seeking a skilled technician to perform maintenance, repair, and testing on complex digital and analog electronic components and robotic systems. You will use diagnostic software and a variety of test equipment to localize problems and ensure assemblies meet quality standards.

The role involves analysis of diagrams, repair of FRUs, collaboration on failure investigations, and documenting findings in SAP while maintaining a clean, safe workstation and adhering to GDP/SOP/DOP

Qualifications

• Skilled in reading wiring diagrams, schematics and drawings.
• Able to repair electro-mechanical assemblies per work instructions.
• Assists failure analysis and final test processes.
• Participates in FRU investigational teams when needed.
• Communicates repair status with leads and other departments.
• Documents symptoms and troubleshooting steps clearly.
• Performs quality inspection of own/others' work.
• Follows GDP guidelines and initiates material requests.
• Records quality issues for notifications (VR/PL) in SAP.

Responsibilities

• Analyzes wiring diagrams and drawings to repair FRUs.
• Repairs and tests complex electro-mechanical assemblies per work instructions.
• Assists with failure analysis and final testing; documents findings.
• Participates in FRU investigation teams as needed.
• Communicates repair status to leads and other departments.
• Provides detailed symptom descriptions for troubleshooting.
• Conducts quality inspections to ensure workmanship standards.
• Follows GDP, SOP, DOP; initiates material requests; uses SAP.
• Keeps workstation clean and orderly; suggests process improvements.
• Maintains excellent attendance and adherence to safety.

Skills

Attention to detail

Written communication

Team collaboration

Tools

Diagnostic software

Oscilloscopes

Digital multimeters

Calipers

Voltmeters

Power supplies

Job description

Job Description

Primary Function of Position

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Under general supervision, follows oral and/or written instructions in performance of a wide variety of skilled technical maintenance, repair, and testing on complex digital and analog electronic components, electrical and electro-mechanical components, cable assemblies, sub-assemblies, assemblies, field replaceable units (FRU) and systems to support a wide variety of Robotic Systems. Regularly use of diagnostic software for localizing equipment and system problems, specialized testing equipment, analyzers, digital oscilloscopes, digital multimeters, clocks, timers, calipers, voltmeters, power supplies, rulers, and other test equipment as required.

Essential Job Duties

• Analyzes wiring diagrams, schematics, assembly drawings, fab drawings, mechanical component drawings to conduct repair and testing of FRUs

• Performs repair of complex electro-mechanical assemblies per applicable work Instructions Performs testing of complex electro-mechanical assemblies per applicable work Instructions

• Aids with failure analysis and Final Test of assemblies and properly documents findings.

• Participates in investigational teams for FRU's to provide input if required.

• Communicates status of repairs with leads/supervisors and other departments as necessary.

• Provides detailed symptom descriptions for failures uncovered during repair, functional test and calibration to assist in component-level troubleshooting.

• Conducts quality inspection of own or other's work to ensure workmanship standards are met.

• Adheres to GDP guidelines when completing all documentation Initiates material requests.

• Reports quality issues and provides details necessary to create quality notification (VR, PL) records transactions in SAP as needed to preserve traceability.

• Follows all corporate, safety, SOP, DOP procedures and regulations.

• Maintains a clean and orderly workstation.

• Communicates process flow recommendations to Leads/Supervisor/Manager or designee.

• Maintains an excellent attendance record.