Service Now API Developers- Remote

PunditSpace Global Inc.; California (MO); Remote; USD 80,000 - 100,000; Full time

Job summary

Join a pioneering company as an LLM Trainer focusing on ServiceNow API Development. This role offers the opportunity to work on cutting-edge technology, enhancing automation capabilities through advanced scripting and integration techniques. Your expertise will be crucial in evaluating and refining LLM models, ensuring they align with business objectives. This is a full-time position requiring dedication and collaboration in a fast-paced environment. If you have a passion for innovation and a strong background in ServiceNow, this is your chance to make a significant impact in the tech industry.

Qualifications

• 5+ years of experience with ServiceNow, focusing on custom integrations.
• Strong experience in at least one module other than ITSM.

Responsibilities

• Evaluate and enhance foundational LLM models for ServiceNow scripting.
• Optimize existing scripts and workflows for performance and scalability.

Skills

ServiceNow API Development

LLM Training

Scripting Languages

Problem-Solving

Communication

Analytical Skills

Education

ServiceNow Certified Application Developer (CAD)

CIS Certification

Job description

Are you in India and interested in earning $20 per hour as an LLM Trainer proficient in ServiceNow API Development? We're recruiting on behalf of our partner, Turing, and seeking skilled talent.

To enhance your chances of being the perfect candidate, tailor your resume to showcase your expertise by highlighting how you've practically applied the required skills in previous roles. Be sure to include specific examples that demonstrate your ability to use these skills effectively in real-world scenarios.

About Turing

Based in Palo Alto, California, Turing is the world’s first AI-powered tech services company. It has reimagined tech services from the ground up with AI by offering AI-vetted and matched talent, AI-accelerated development, and access to AI transformation experts who have built many of the most iconic Silicon Valley companies.

Company Overview

Join our team at a NASDAQ-listed company leading the software industry, dedicated to innovation and excellence. We are seeking a skilled ServiceNow Developer to enhance our automation capabilities through advanced scripting and integration techniques.

Job Responsibilities

1. Evaluate, train, and enhance foundational LLM models for ServiceNow scripting languages, focusing on improving co-pilot features for accurate and context-aware automation support.
2. Conduct regular evaluations and feedback loops to refine LLM-based integrations, ensuring alignment with business objectives.
3. Optimize existing scripts and workflows to enhance performance, reliability, and scalability within the ServiceNow platform.
4. This is not a ServiceNow admin job, but a LLM trainer job in the context of ServiceNow development with a focus on ServiceNow scripting.

Job Requirements

1. Minimum of 5 years of hands-on experience with ServiceNow, specifically in developing and implementing custom integrations and applications using ServiceNow APIs.
2. Strong experience on at least one module other than ITSM like HRSD/ITOM/CSM/ITAM/FSM etc. Any module specific CIS certification will be preferred.
3. Experience in creating and modifying ServiceNow based technical requirements.
4. ServiceNow certifications, such as ServiceNow Certified Application Developer (CAD), are highly desirable.

Soft Skills

1. Strong problem-solving skills with meticulous attention to detail.
2. Excellent communication and collaboration abilities, capable of working effectively in a fast-paced, agile development environment.
3. Strong analytical and critical thinking skills to evaluate and improve scripting solutions based on performance metrics and business needs.

Summary

Location: Only India

Pre-Screening Questions

1. This role does not entail ServiceNow administration responsibilities but will require extensive verification of scripts generated for ServiceNow. Are you willing and prepared to perform these tasks?
2. Can you confirm that you understand this is a full-time engagement and that Turing's code of conduct and expectations are that you will be available for 40h/week, also you will be available to overlap 5 hours in US PST time zone and this role will be your primary focus, regardless of other reasonable commitments you have outside of Turing?
3. For this position, we prefer strong experience on at least one module other than ITSM like HRSD/ITOM/CSM/ITAM/FSM etc. Any module specific CIS certification will be preferred. Please explain your module experience and certifications if any.
4. For this job, the candidates will have to go through a 1-hour live-coding technical interview. Are you comfortable with this process? If so, would you be available in the next 48 hours for the interview?
5. In this job, you won't be working on a project. You'll be interacting and validating the output of an LLM (asking questions based on an open source data set and then verifying and providing feedback on the response you received). Are you comfortable with this type of job? Why do you believe you would be a good fit (please, no ChatGPT to reply).