Service Manager - North Charleston, SC

Goodyear; North Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

Goodyear North Charleston is seeking a Service Manager to lead the service department, schedule staff, manage appointments, and ensure timely, high-quality work for guests. You will drive tire and service sales while maintaining strong guest relationships in a fast-paced retail environment.

The role emphasizes training, warranty explanations, and adherence to safety standards, with a focus on delivering outstanding guest experiences in our North Charleston location.

Qualifications

• Minimum 1 year of automotive service management experience.
• Must be 18 years or older with a valid driver's license.
• Legal authorization to work in the U.S. without sponsorship.

Responsibilities

• Manage the service department by scheduling technicians, service appointments and workflow.
• Help drive sales through guest interactions including tire and service sales.
• Build guest relationships and ensure guest satisfaction as liaison between technicians and guests.
• Contribute to training and development of service department staff.
• Explain warranties, promotions and advertisements to guests.
• Recommend services based on manufacturer guidelines.
• Maintain a clean, safe work and guest area.
• Perform manual tasks including handling tires and wheels as needed.

Skills

Automotive service management

Sales experience

Guest relations

Job description

# Service Manager - North Charleston, SCJob Category: RetailJob Reference: JR-40113273Job Type:Full timeLocation: North Charleston, SCAttachments: No File Attached# Job Description******Let's Connect APPLY TODAY To Schedule Your On Site Interview!** **Text \"Goodyear\" to 66866 to connect with a recruiter!******Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! **General Description:**As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!**Responsibilities will include, but will not be limited to:*** Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests* Help drive and reach sales goals through guest interactions including tire and service sales* Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests* Responsible for contributing to the training and development of service department associates* Articulate all warranties, promotions, and advertisements* Utilize tools provided to make recommendations to guests based on manufacturing guidelines* Maintain a clean and safe work and guest area* Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.**Basic Qualifications:*** Minimum 1 year of previous Automotive Service management experience* Valid driver's license* Must be at least 18 years of age* No relocation is being offered for this position* Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future**Preferred Qualifications:*** Previous automotive service sales experience* Previous automotive service experience**Position Criteria:*** Strong work ethic; independently motivated to produce results with limited influence from others* Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork* Ability to review, analyze, and interpret information, identify problems, and make decisions* Ability to read, understand, and follow procedures and guidelines* Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays* Commitment to following established safety policies and procedures**Application Process*** Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.* If you pass, you'll receive an invitation to schedule a phone or in-person interview.* Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.