Service Manager LHM Denver Dodge

Asbury; Denver (CO); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

Semi-monthly pay

Paid holidays

Paid time off

Paid training

Stock Awards

401k with company match

Job summary

Asbury Automotive in Denver seeks an Automotive Service Manager to lead the service department, oversee technicians, advisors, and support staff, and deliver exceptional guest experiences. You will drive CSI, manage schedules, forecast goals, and coordinate with parts to ensure timely turnaround, while upholding Asbury's standards in a fast-paced environment.

Strong leadership, a track record of growing fixed operations, and experience with CDK or similar software are required; pre-employment

Qualifications

• 3+ years as automotive Service Writer/Service Assistant Manager.
• Experience managing a service department and team.
• Proven track record of growing fixed operations and CSI.

Responsibilities

• Oversee service department and drive operational success.
• Manage employee schedules and pay plans.
• Forecast goals and objectives for the department.
• Coordinate with Parts Manager for parts turnaround.
• Work with shop foreman to service vehicles promptly.
• Attend manager meetings and administer budgets.
• Maintain Asbury standards and handle customer complaints.

Skills

Team leadership

Customer service

Communication

Financial acumen

Tools

CDK or other automotive software

Job description

Join a Winning Team at Asbury Automotive!

A True CAREER Opportunity! Extensive advancement opportunities!!

Compensation: $120,000 - $200,000 / Annually (Compensation can and will be based on Performance and Experience)

LHM Denver Dodge is now a subsidiary of Asbury Automotive a Fortune 500 Automotive retailer with over 170 locations with 31 brands across 15 states!

If you're looking for an opportunity to be appreciated and involved in your career, your search is complete.We have a great history of providing excellent career opportunities for individuals who want to grow within the company.

Follow Larry H. Miller Dealerships on Facebook and LinkedIn to learn more about us and current open positions.

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Service Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused team members who will help us redefine the car-buying experience.

The primary responsibilityof the Service Manager is to oversee the service department and drive operational success; technicians, service advisors, service call center, lot attendants, detailers and shuttle driver, etc.

• Manage employee schedules and pay plans
• Forecast goals and objectives for the department and strive to meet them
• Work with the Parts Manager to ensure a timely turnaround of parts needed for internal jobs
• Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner
• Attend manager meetings and conduct service department meetings
• Prepare and administer an annual operating budget for the service department
• Maintain Asburys specified service customer pay gross profit growth
• Maintain technician proficiency as specified by Asbury standards
• Partner with technical schools to recruit technicians
• Partner with OEM and other third party vendors
• Handle and resolve customer complaints
• Motivate, train, develop and reward employees
• Communicate with customers about maintenance and service work needed effectively
• Continue to maintain Asbury's value, quality, and integrity
• Provide and maintain a safe work place and environment for employees and customers
• Otherdutiesto be determined bymanagement
• Strong customer service skills are a must
• Must be able to manage a team, motivate and develop
• Experience with CDK or other automotive software required
• Strong technical aptitude is requiredProven track record to grow the fixed operation business through excellent CSI, advertising, managing utilization and proficiency of the shop
• Must have 3+ years as an automotive Service Writer/Service Assistant Manager
• Previous automotive Service Management experience is required
• Must be able to manage in a fast paced work environment
• Must be able to pass pre-employment screens (background & drug test)

Company Benefits:

Pay and Recognition:

• Semi-monthly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages:

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities
• Applications will be accepted and evaluated until a candidate is selected.

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