Service Manager: Lead Auto Services & Customer Experience

Safe Tire & Auto; Novi (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation days

Job summary

An automotive service provider located in Novi, Michigan, is looking for an individual to deliver exceptional customer service and oversee vehicle inspections. The ideal candidate should possess general automotive knowledge and good communication skills, as well as the ability to lead technicians. Benefits include medical, dental, and vision insurance after 90 days, paid holidays, and vacation after 180 days. Candidates must be willing to work a flexible schedule and possess a valid driver's license.

Qualifications

• Must possess a valid driver's license.
• Ability to work a flexible retail schedule of 46 hours per week.
• Experience in customer service is required.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers.
• Oversee complete vehicle inspections and recommend repairs.
• Deliver pricing estimates and promote shop service specials.
• Oversee technicians' inspections.

Skills

General automotive knowledge

Excellent customer service disposition

Good communication skills

Leadership ability

Job description

An automotive service provider located in Novi, Michigan, is looking for an individual to deliver exceptional customer service and oversee vehicle inspections. The ideal candidate should possess general automotive knowledge and good communication skills, as well as the ability to lead technicians. Benefits include medical, dental, and vision insurance after 90 days, paid holidays, and vacation after 180 days. Candidates must be willing to work a flexible schedule and possess a valid driver's license.