Service Manager - First Aid & Safety

Cintas; Bloomington (IL); On-site; USD 68,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) with company match/ESOP

Disability, Life and AD&D insurance

Paid time off and holidays

Skills development and career growth

Job summary

Cintas is seeking a Service Manager to lead our customer-facing Service team. Responsibilities include hiring and performance management, creating a safe working environment, resolving customer issues, and driving sales and profitability at customer sites.

The role requires managing a budget, training staff in effective sales techniques, and ensuring top-level service while supporting field operations across locations. A hands-on approach is expected to support reports and customer visits.

Qualifications

• Required: Valid driver's license.
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred.
• Preferred: Management experience.
• Experience in industrial sales or customer service.
• Availability to start within two weeks after offer made/accepted.

Responsibilities

• Directly manage our customer-facing Service team, including hiring and performance management.
• Provide leadership to ensure a safe working environment and high customer satisfaction.
• Train the team on effective sales techniques and support goodwill at customer sites.
• Manage sales, profit, inventory and payroll goals; oversee budgeting and operational issues affecting service.
• Hands-on support for reports and field visits as needed to deliver world-class service.

Skills

Valid driver's license

Management experience

Experience in industrial sales

Experience in customer service

Availability to start within two weeks

Education

High School Diploma/GED; Bachelor's Degree or equivalent work experience

Job description

Job Description

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands‑on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick‑up and delivery of products or services; driving a company‑owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world‑class service and goodwill to customers; performing managerial duties.

Requisition Number

233249

Job Description

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands‑on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick‑up and delivery of products or services; driving a company‑owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world‑class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

• Valid driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

• Management experience
• Experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Benefits

• Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, Our Employee-partners Enjoy

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Compensation

A reasonable estimate of base salary for this role ranges between $68,000 - $90,422/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category

Service

Organization

First Aid and Safety

Employee Status

Regular

Schedule

Full Time

Shift

1st Shift