Assistant General Manager

Hogsalt; New York, Northern (NY, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance (partial)

Dental insurance (partial)

Vision insurance (partial)

Life insurance (partial)

401(k)

Commuter benefits

Dining discounts

Job summary

Monkey Bar, a part of Hogsalt, seeks a dedicated Full Time Assistant General Manager to lead daily service, recruit and train staff, and uphold our hospitality standards in New York.

You will partner with the Service Director and Operations leadership to optimize staffing, control costs, and ensure guest satisfaction while maintaining a positive team culture. We offer comprehensive benefits and a dynamic, energetic workplace.

Qualifications

• Minimum of 5 years working in a fast paced, full service restaurant.
• At least 2 years of experience in a management role.
• Ability to identify problems and be solution-oriented in regards to service and restaurant operations.
• Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.
• Must be able to frequently lift items weighing up to 50 pounds.

Responsibilities

• Progress and refine all areas of service in the restaurant.
• Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation.
• Communicate professionally and confidently with guests, employees, and leadership.
• Create all front of house schedules and publish two weeks in advance, adhering to company standards for labor management and maintaining appropriate staffing levels for the restaurant.
• Work collaboratively with the Events, Marketing and Branding, Purchasing, and Culinary teams to promote the overall financial health of the restaurant.
• Complete general administrative tasks including opening and closing duties, cash handling, processing refunds, maintaining restaurant facilities and supplies, and monitoring guest review sites.
• Work with the Beverage Leader to ensure successful execution of the restaurant’s beverage program.
• Coordinate all training for front of house staff, including updating training materials and scheduling practical exams, and fostering professional development for employees and leadership.
• Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any FOH hourly position.

Skills

Leadership

Communication

Customer service

Team management

Job description

Monkey Bar, a part of Hogsalt, is looking for a dedicated and experienced Full Time Assistant General Manager to join our team!

Our ideal candidate is passionate about upholding Hogsalt’s values of harmony, accountability, and resilience. Successful Hogsalt leaders are enthusiastic about providing genuine hospitality to guests, and actively contribute to a collaborative and positive workplace culture.

We offer a full suite of benefits, including partially subsidized medical, dental, vision, life insurance, a 401(k) program, commuter benefits, dining discounts and rewards, and vested paid time off!

Experience & Qualifications:

• Minimum of 5 years working in a fast paced, full service restaurant.


• At least 2 years of experience in a management role.


• Ability to identify problems and be solution-oriented in regards to service and restaurant operations.


• Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.


• Must be able to frequently lift items weighing up to 50 pounds.

Duties & Responsibilities:

• Progress and refine all areas of service in the restaurant.


• Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation.


• Communicate professionally and confidently with guests, employees, and leadership.


• Create all front of house schedules and publish two weeks in advance, adhering to company standards for labor management and maintaining appropriate staffing levels for the restaurant.


• Work collaboratively with the Events, Marketing and Branding, Purchasing, and Culinary teams to promote the overall financial health of the restaurant.


• Complete general administrative tasks including opening and closing duties, cash handling, processing refunds, maintaining restaurant facilities and supplies, and monitoring guest review sites.


• Work with the Beverage Leader to ensure successful execution of the restaurant’s beverage program.


• Coordinate all training for front of house staff, including updating training materials and scheduling practical exams, and fostering professional development for employees and leadership.


• Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any FOH hourly position.

Hogsalt is not your typical restaurant group. Guests know us for transportive spaces and sumptuous fare, but what we are most proud of is the generosity we extend to our teams. Our service team reimagines hospitality with energy and a sense of fun. Our culinary team makes classic dishes so expertly that you'll remember why they became classics. No matter which of our 20+ restaurants you visit, you'll see we're an organization that makes people — our guests and ourselves — happy.