Service Manager / Director High Street Hospitality Group HQ Philadelphia, PA

Philadelphia Theatre Company; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading hospitality group in Philadelphia is looking for a Service Director/AGM to enhance guest experiences and drive business growth. The ideal candidate will have a passion for food and wine, strong leadership skills, and experience in high-end casual dining. This role involves leading a dedicated team, maintaining service excellence, and collaborating on strategies for expansion.

Benefits

Health Insurance

Dental

Vision

Paid Time Off

401k

Commuter Benefits

Dining Discounts

Wellness Program

Qualifications

• Experience in high-end casual dining or similar hospitality environments.
• Strong leadership, communication, and organizational skills.
• Business acumen with a focus on profitability and performance metrics.

Responsibilities

• Lead and motivate the service team to deliver outstanding guest experiences.
• Ensure high standards of service, cleanliness, and safety are maintained.
• Drive business growth and profitability through effective team management.

Skills

Leadership

Communication

Organizational skills

Business acumen

Passion for food and wine

Job description

High Street Hospitality (Fork, High Street, a.kitchen+bar) is seeking a Service Director/AGM to lead its team in delivering exceptional hospitality and service excellence to guests, while expanding the business in Philadelphia.

The ideal candidate must be dedicated to maintaining high standards, achieving service excellence, and possess the flexibility and business acumen to meet profitability and performance goals for the restaurant. A passion for food, wine, and service is essential, along with experience in high-end casual dining.

Responsibilities:

1. Lead and motivate the service team to deliver outstanding guest experiences.
2. Ensure high standards of service, cleanliness, and safety are maintained.
3. Drive business growth and profitability through effective team management and operational excellence.
4. Collaborate with management to develop strategies for expansion and improvement.

Qualifications:

1. Experience in high-end casual dining or similar hospitality environments.
2. Strong leadership, communication, and organizational skills.
3. Business acumen with a focus on profitability and performance metrics.
4. Passion for food, wine, and delivering exceptional service.

Compensation & Benefits:

Salary based on experience. Benefits include Health Insurance, Dental, Vision, Paid Time Off, 401k, Commuter Benefits, Dining Discounts, and Wellness Program.