Service Manager

Master Tech’s Auto Repair; West Palm Beach (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Vacation time

Bonus opportunities

Job summary

A family-owned automotive repair shop is looking for an experienced Automotive Repair Sales Manager with over 10 years in the field. The ideal candidate will excel in customer relations and possess strong sales and closing abilities. Responsibilities include delivering customer service, managing technician hours, and maintaining shop cleanliness. This role offers competitive pay, vacation, and a family atmosphere that values its employees. Join this successful team and contribute to a positive work environment.

Qualifications

• 10+ years of experience in automotive service management.
• Strong skills in customer relations and sales.
• Reliability and leadership qualities.

Responsibilities

• Deliver exceptional customer service.
• Review pricing estimates and explain repairs.
• Manage technician hours and shop cleanliness.

Skills

Customer relations

Sales abilities

Multi-tasking

Proactive attitude

Job description

Full Time Automotive Repair Sales Manager

Master Techs Auto Repair has a great position for an experienced service manager with at least 10 plus years of experience. Master Techs is a 16-year, successful, trusted, family-owned and operated repair shop that works on classic cars to the latest models. This established repair facility offers the best to its customers and employees.

Our Service Managers receive competitive pay, vacation time, a Monday - Saturday work week, and a great bonus for those who like to meet their quotas! A family atmosphere and feel, with big-box knowledge, equals the best place to be in your workplace! The sky is the limit at Master Techs Auto Repair. Hours/days to be discussed, Saturdays may be rotated.

Job Duties Include

• Deliver exceptional customer service while listening and consulting customers.
• Review pricing estimates with customers and explains repairs and times.
• Following up with customers, services requested, estimated completion times, etc.
• Ensure complete vehicle inspections are completed by technicians timely.
• Deliver and review pricing estimates with customers.
• Open and close store.
• Follow up, follow-through, follow back all online appts and quotes.
• Manage technician hours, production, and cleanliness of shop and shop equipment.
• Maintain inventory counts.
• Keep organized POs, returns, and core credits.
• Maintain Showroom to be clean and tidy.
• Possible other duties depending on need and pay.

Our Ideal Candidate Will Have

• Good customer relations and phone skills.
• Ability to multi-task.
• A friendly and positive attitude.
• Be proactive and a team player.
• Has proven strong sales and closing ability.
• Knowledgeable in vehicle repairs and estimating necessary work.
• A clear work ethic and desire to succeed.
• Reliable, dependable, leader.

About Master Techs Auto Repair

Master Techs Auto Repair opened back in 2010 as a result of Chris not being satisfied with how he was treated by a big box tire store. The reason we share this is because Master Techs Auto knows all too well how harsh the industry can be on it's employees. Master Techs Auto is amazingly different than the average repair shop as it truly values it's technicians. This family ran business is complete with the sales department being mechanically inclined and understanding repairs just as much as the technicians which creates a true team effort resulting in higher successes. Master Techs Auto prides itself on having the best technology available to it's technicians and customers, a clean and uplifting atmosphere, and online presence that keeps Master Techs at the top of customer's minds for all their vehicle needs. From muscle cars to electric, we've got it covered.