Service Manager

Mission Rock Residential; Vancouver (WA); On-site; USD 41,328 - 44,772; Full time

Benefits offered by this job

Bonus eligibility

Housing discount

401(k) match

Medical, dental, vision

Disability coverage

Life insurance

EAP

Paid time off

Job summary

Mission Rock Residential is seeking a Service Manager (Maintenance) to oversee the day-to-day maintenance operations at Arnada Pointe in Vancouver, WA. You’ll supervise the maintenance team, schedule work, and ensure compliance with budgets and regulatory standards.

This role offers bonuses, a housing discount, 401(k) with company match, comprehensive benefits, and a collaborative, people-first culture. CPO certification must be obtained within 60 days of hire.

Qualifications

• CPO Certification required (or expected to complete within 60 days of hire).
• Oversee turn and make-ready process including painting and repairs.
• Understand federal fair housing laws and local housing provisions.
• Ability to work within budgetary guidelines and oversee property condition.

Responsibilities

• Schedule, monitor, and perform preventative maintenance at assigned property.
• Coordinate the day-to-day maintenance operations of the property.
• Direct and supervise daily activities of the maintenance team, including planning and scheduling, assigning tasks, and reviewing work.
• Train and coach all maintenance team members.

Skills

Maintenance supervision

Team leadership

Budget management

Vendor coordination

Training & coaching

Education

CPO Certification

Job description

Description

Location: Arnada Pointe - Vancouver, WA

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home.

We are more than a property management company-we're a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.

We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.

What You’ll Do

The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical aspects of the property meet the Company’s established standards and any applicable laws.

Your day-to-day may include:

• Schedule, monitor, and/or perform preventative maintenance at assigned property
• Coordinate the day-to-day maintenance operations of the property
• Direct and supervise daily activities of the maintenance team, such as planning and preparing work schedules, assigning tasks, delegating work, monitoring progress and workflow, reviewing work for timeliness and accuracy, and appraising work performance
• Train and coach all maintenance team members

Requirements

What You Bring

• CPO Certification required (or expected to complete within 60 days of hire)
• Responsible for the turn and make-ready process (ie. painting, general maintenance and repairs, as well as scheduling for internal team members and external vendors, and more).
• Comprehension of federal fair housing laws and any applicable local housing provisions
• Ability to comprehend and work within budgetary guidelines
• Accountable for oversight of property condition including groundskeeping and general upkeep/maintenance of amenity spaces.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

What We Offer

We believe in taking care of our team the way they take care of our residents. That’s why we offer:

• This position is eligible for monthly and quarterly performance-based bonuses.
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• *Housing discount program*
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)

*Housing discount based on availability and prior ownership group approval

The expected compensation range for this position is $30.00 – $32.50, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Mission Rock Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

**The Application deadline is 8/20/26 if a candidate is not selected by that date later applications may be considered**