Service Manager

North American Companies; San Francisco (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Aggressive benefits package

Career growth opportunities

Drug-free workplace

Job summary

North American Companies seeks a Dynamic Service Manager to lead a high-performing service team in a dealership setting. The role emphasizes superior customer service, strong leadership, and the ability to drive profitability and CSI scores while maintaining safety and OEM standards.

The Ideal candidate has dealership management experience, a client-focused mindset, and a track record of coaching teams to elite performance.

Qualifications

• Results-driven, energetic leader focused on customer service.
• Passion for taking care of customers.
• Excellent organization and communication skills.
• Dealertrack experience a plus.
• Proven dealership management experience.
• Lead service team to top-level performance and 5-star customer experience.
• HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus.
• Must have a current, valid driver's license.

Responsibilities

• Provide high quality customer service and satisfaction at or above company standards.
• Maintain good working relations with factories.
• Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team.
• Effectively supervising and managing the workload and schedules of all service department associates.
• Operate the service department to achieve sales, productivity, and profitability goals.
• Assist in diagnosing vehicle problems, warranties, services, and repairs.
• Ensure the service department operates under safe conditions per policies and regulations.
• Perform other duties as assigned by the General Manager.

Skills

Leadership

Customer service

Communication

Organization

Team leading

Education

HS Diploma

College degree

ASE certification

Tools

Dealertrack experience

Job description

Automotive Service Manager Service Manager

\"Dealership Experience a MUST – Top Pay - Aggressive Benefits Package - Apply Now.\"

Business is Booming at ourDealership! We are seeking a Dynamic Service Manager to join our world class service team. We have an immediate opening foraMotivated, Seasoned Service Department Manager.This is an outstanding opportunity for a rewarding career with a mission driven company.

• Do you thrive in a fast paced, professional environment with unlimited career growth potential?
• Are you an enthusiastic and trustworthy individual with a strong work ethic?
• Do you have a proven record of success with verifiable CSI scores?
• Do you have a desire to win? .....

Then our company is the right fit for you! Join our Service Departments that is poised for Explosive Growth.

Service Manager Duties include but are not limited to:

• Provide high quality customer service and satisfaction at or above company standards
• Maintain good working relations with factories
• Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team
• Effectively supervising and managing the work load and schedules of all service department associates
• Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
• Assist in diagnosing vehicle problems, warranties, services, and repairs
• Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
• Perform other duties as assigned by the General Manager

Service Manager Qualifications:

• Must be results-driven, highly energized, customer service oriented LEADER
• Must have a passion for taking care of customers
• Excellent organization skills and effective verbal and written communication skills
• Dealertrack experience a plus!
• Proven record of success in dealership management and a strong understanding of vehicle repairs and maintenance
• Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
• Computer experience
• HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
• Must have a current, valid driver's license

Benefits Include:

Our team members also enjoy a comprehensive benefits program including:

• Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
• Medical,Employee discounts on vehicle purchases, parts and service Paid-time-off
• Comprehensive employee recognition programs.
• Continued training through the manufacturer.
• Opportunities for career advancement.
• When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.
• Simply put, you'll experience the best that a career in the automotive industry has to offer.

We are anEqual Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!