Service Manager

North American Companies; Bridgeport (WV, CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Employee discounts

Paid time off

Training provided

Career advancement

Job summary

North American Companies is seeking a Dynamic Service Manager to join our world class service team. This position offers top pay and an aggressive benefits package. An immediate opening exists for a motivated, seasoned Service Department Manager with dealership experience.

You will lead a high-performing service team, ensure top-quality customer service, and drive profitability while maintaining strong relations with manufacturers. Apply now to join a growth-focused organization.

Qualifications

• Must be results-driven and highly energized with a customer service oriented leadership style.
• Proven ability to drive CSI scores and coach a high-performing service team.
• Strong organizational and verbal/written communication skills.
• Dealership management experience with vehicle repairs and maintenance knowledge.

Responsibilities

• Provide high quality customer service and satisfaction at or above company standards.
• Maintain good working relations with factories.
• Motivating, coaching, and leading a dynamic service team.
• Supervise workloads and schedules of all service department staff.
• Operate the service department to achieve sales, productivity, and profitability goals.
• Assist in diagnosing vehicle problems, warranties, services, and repairs.

Skills

Leadership

Customer service

Communication

Dealership experience

Education

HS Diploma

Tools

Dealertrack experience

MS Office

Job description

Automotive Service Manager Service Manager

"Dealership Experience a MUST – Top Pay - Aggressive Benefits Package - Apply Now."

Business is Booming at ourDealership! We are seeking a Dynamic Service Manager to join our world class service team. We have an immediate opening foraMotivated, Seasoned Service Department Manager.This is an outstanding opportunity for a rewarding career with a mission driven company.

• Do you thrive in a fast paced, professional environment with unlimited career growth potential?
• Are you an enthusiastic and trustworthy individual with a strong work ethic?
• Do you have a proven record of success with verifiable CSI scores?
• Do you have a desire to win? .....

Then our company is the right fit for you! Join our Service Departments that is poised for Explosive Growth.

Service Manager Duties include but are not limited to:

• Provide high quality customer service and satisfaction at or above company standards
• Maintain good working relations with factories
• Motivating, Coaching, and Leading a dynamic and high-performing service selling and technical team
• Effectively supervising and managing the work load and schedules of all service department associates
• Effectively operating the service department to achieve overall business performance objectives, including sales, productivity, and profitability goals
• Assist in diagnosing vehicle problems, warranties, services, and repairs
• Ensuring the service department operates under safe conditions according to established policies and procedures and in compliance with federal, state, and other mandated regulations
• Perform other duties as assigned by the General Manager

Service Manager Qualifications:

• Must be results-driven, highly energized, customer service oriented LEADER
• Must have a passion for taking care of customers
• Excellent organization skills and effective verbal and written communication skills
• Dealertrack experience a plus!
• Proven record of success in dealership management and a strong understanding of vehicle repairs and maintenance
• Possess ability to lead a Service team to top-level performance and create a 5-star customer experience
• Computer experience
• HS Diploma required; college degree a plus; ASE or manufacturer certifications a plus
• Must have a current, valid driver's license

Benefits Include:

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical,Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are anEqual Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button