Service Manager

Sunbelt Rentals; Riverside (CA); On-site; USD 71,000 - 85,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

401(k) Match

Disability insurance

Life and Travel insurance

Tuition reimbursement

Employee Assistance Program (EAP)

Paid time off

Job summary

Sunbelt Rentals in Riverside, California seeks a Service Manager to oversee repair and maintenance of company and customer equipment. You will organize yard status, schedule service calls, and ensure timely availability of equipment for rentals.

You will train staff mechanics, work with vendors, and manage service records, warranties, and parts inventories while upholding safety standards and quality control across the department.

Qualifications

• Valid driver’s license required and clean driving record.
• Extensive repair/maintenance experience on self-propelled platforms and lifts.
• Proficient with work planning, scheduling and supervisory activities.
• Strong understanding of equipment safety requirements and operation.
• Experience documenting service records and generating reports.
• Experience managing inventory and coordinating parts orders.

Responsibilities

• Manages repair/maintenance of company and customer equipment.
• Creates work schedules, handles service calls, ensures equipment availability.
• Orders parts to maintain adequate supplies and trains staff mechanics.
• Documents equipment status before/after rental, handles warranties.
• Creates, updates, and bills work orders; maintains service records.
• Drives safety initiatives andQuality control checks throughout the shop.

Skills

Valid driver's license

Repair and maintenance of self-propel­

Work planning and scheduling

Supervisory experience

Equipment safety knowledge

Maintenance issue diagnosis

Planning and management experience

Computer literacy

Reporting experience

Inventory management experience

Job description

Join Our Team!Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!Job Description SummaryService ManagerAre you seeking an entrepreneurial, empowering workplace that allows you to:• Develop a career track• Leverage your current skills while developing new skills• Work with an incredible team of peopleSunbelt Rentals-the fastest growing rental business in North America-is seeking a Service Manager. As a Service Manager, you will manage the servicing of company and customer equipment in a timely and effective manner.DUTIES & RESPONSIBILITIES• Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)• Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.• Orders parts in order to maintain adequate supplies.• Provides training and assistance to staff mechanics.• Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.• Evaluates all equipment after repairs, maintenance or safety checks.• Documents equipment status before and after rental.• Handles customer complaints regarding equipment condition or operation.• Promote safety awareness• Perform quality control checks• Update, maintain and keep organized equipment service records• Create, update, close and bill work orders• File warranty claims in a timely fashion• Commission New Equipment• Order parts, return parts, and perform parts inventory• Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)• Reporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts & merchandise detail reporting - Financial and historical trending - Service department financial summary - Shop foreman performance tool - Work order chargeback - Halt report - Open PO report - Tech paid hours vs. worked hour report• Perform other duties assigned as assigned by the manager.QUALIFICATIONS• Valid driver’s license• Extensive experience in the repair and maintenance of self-propelled platforms and lifts• Knowledge of work planning and scheduling and other supervisory activities• Strong understanding of equipment capabilities and safety requirements.• Clear perspective of maintenance and repair issues in the industry• Planning and management experience• Computer literacy• Reporting experience• Inventory management experienceThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.Base Pay Range: $71,269.00 - 84,632.65Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:Health, Dental and Vision plans401(k) MatchVolunteer time offShort-term and long-term disabilityAccident, Life and Travel insurance, as well as flexible spendingTuition Reimbursement OptionsEmployee Assistance Program (EAP)Length of Service AwardsYou will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):12-25 vacation days depending on years of service5 sick days6 holidays2 half day holidays2 floating holidays1 inclusion day1 volunteer dayGear up for an exciting career!Sunbelt Rentals supports service members. Veterans encouraged to apply.