Service Manager

United-Rentals-a3e42836; Renton (WA); On-site; USD 80,665 - 120,995; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Opps

Vacation Buy Up Program

Early Wage Access

Job summary

United Rentals, Inc. is seeking a Service Manager to lead a major maintenance operation within the Power/HVAC Division.

You will hire and motivate a team of technicians, oversee maintenance of diesel generators, air chillers, and other equipment, and collaborate with the Branch Manager to grow a profitable location. Responsibilities include supervising maintenance activities, coaching staff, building customer relationships, and ensuring safety and cost controls across the shop.

Qualifications

• High school diploma or equivalent.
• 3–5 years of operations and shop management experience.
• Experience repairing/maintaining diesel, hydraulic, and electrical systems as listed.
• Advanced diagnostic and repair skills required.

Responsibilities

• Supervise preventative maintenance, troubleshooting, and repair of equipment in the Power/HVAC fleet.
• Motivate, coach and train technicians to meet time and quality standards.
• Build strong customer relationships through high-quality, timely service.
• Manage shop operating expenses and ensure safety policies are followed.

Skills

Leadership

Customer Service

Safety Compliance

Diagnostics

Team Coaching

Time Management

Education

High school diploma or equivalent

Tools

Excel

Job description

Great company. Great people. Great opportunities.If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!As a Service Manager at United Rentals, you’ll be the leader of a major maintenance enterprise within the Power/HVAC Division. You’ll have the opportunity to hire and motivate an amazing team of Service Technicians and Equipment Associates. You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Power/HVAC fleet to ensure safe operation and readiness for rental. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.What you'll do:Supervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to the following: Silent Diesel Generators 20kw to 1.5MW; Air–Cooled Chillers 10 to 400 Tons; Rental Industry Air-Conditioners 5 to 40 Tons; Desiccant Dehumidifiers and Negative Air Machines; Electrical Distribution; Load BanksMotivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processesSupervise Service Technicians, ensuring safety policies and procedures are followed at all timesBuild strong customer relationships through the delivery of high quality and timely customer serviceApply United Rental policies to maximize productivity while maintaining a safe work environment in a clean, organized facilityManage the shop operating expensesLead, plan, measure and continuous improvement of all service and maintenance performance metricsMeet on regular basis with Branch Managers, reporting any problems and discussing possible solutionsOther duties assigned as neededRequirements:High school diploma or equivalent3-5 years of operations and shop management experience with background in repairing and maintaining the equipment stated aboveIntermediate to advanced diagnostic and repair skills for mechanical, hydraulic, diesel, pneumatic and other systemsAdvanced knowledge of heavy equipment, the manufacturers’ warranty process, and the work order / time spent accounting processExperience on diesel, hydraulic and electrical systems that allows for independent assessment and diagnosis in most situationsValid driver's license with acceptable driving recordStrong motivational and leadership skillsExcellent customer service skillsStrong knowledge of maintenance accounting and P&LBasic computer skills (Excel)This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.Why join us?We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:Paid Parental LeaveUnited Compassion FundEmployee Discount ProgramCareer Development & Promotional OpportunitiesAdditional Vacation Buy Up Program (US Only)Early Wage Access through Payactiv (US Hourly Only)Paid Sick LeaveAn inclusive and welcoming cultureExplore our comprehensive U.S. benefit offeringsFor Canadian benefits, click hereUnited Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.Compensation Range:$80,665.00 - $120,995.00