Service Manager

Penske Automotive; Placentia, Northern (CA, KY); Hybrid; USD 120,000 - 240,000; Full time

Benefits offered by this job

Health care options (medical, dental,视

401k savings with company match

Career growth opportunities

Training and resources for advancement

Job summary

Audi North OC, part of Penske Automotive Group, is seeking an experienced Service Manager to lead the service department and drive profitability in a fast-paced automotive retail environment.

The role requires two or more years of service management experience, a strong customer-focused mindset, and leadership to guide a professional service team. Salary is paid plus commission with a substantial earning potential.

Qualifications

• Proven interest in providing an exceptional customer experience.
• Friendly, enthusiastic, reliable with a team-player attitude.
• Excellent communication, interpersonal and organizational skills.
• Proven management leadership in automotive retail service.
• Strong work ethic in a fast-paced environment.

Responsibilities

• Run the service department efficiently and profitably.
• Control costs and maintain service records.
• Build a loyal clientele and maintain good employee relationships.
• Set and obtain sales and profit objectives for the department.

Skills

Customer experience

Team player

Communication

Leadership

Organizational skills

Work ethic

Job description

Audi North OC, a Penske Automotive Group dealership, is looking for an experienced Service Manager to lead the service department.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Service Manager is responsible for running an efficient and profitable service department. This manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records.

PAY FOR THIS POSITION

Pay for this position is salary plus commission. The expected pay is $120,000 - $240,000 per year.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."


• Proudly named to Glassdoor's Best Places to Work


• Competitive compensation with uncapped earning potential - our commission-based pay structure allows you to control your income.


• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.


• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.


• Values-driven culture built on integrity, professionalism, excellence and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.


• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.


• Excellent communication, interpersonal and organizational skills.


• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.


• Proven management leadership, with at least two years of automotive retail service management.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.


• Excellence: Provide an unparalleled level of expertise running an efficient service department focusing on customer satisfaction while ensuring profitability.


• Leadership: Ensure service team is motivated and trained, set goals based on individual skill levels, and maintain a positive environment to promote employee morale.


• Growth Mindset: Strive to grow the dealership and your career by setting monthly and annual goals for the Service Department with the General Manager and reporting on your progress.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Pay for this position is salary plus commission. The expected pay is $120,000 - $240,000 per year.

EEO STATEMENT

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Type: Full-time

Dealership: Audi North OC

Location Address: 1275 E. Yorba Linda Blvd.