Service Manager

Mission Rock Residential, LLC; Phoenix (AZ); Sur place; USD 39 000 - 41 000; Plein temps

Avantages offerts par ce poste

401(k) plan

Medical, dental, vision

Housing discount

Paid time off

Disability insurance

Life insurance

EAP

Discretionary bonus

Résumé du poste

Mission Rock Residential is seeking a Service Manager (Maintenance) for Crestone at Shadow Mountain in Phoenix, AZ. The role oversees day-to-day maintenance operations to meet standards and comply with laws.

You will lead the maintenance team, plan schedules, supervise tasks, train staff, diagnose problems across HVAC, electrical, plumbing, and more, perform daily property inspections, manage vendor relationships, and handle after-hours emergencies on a rotation basis.

Qualifications

• Understanding of federal fair housing laws and applicable local housing provisions.
• Ability to comprehend and work within budgetary guidelines.
• Knowledge of general property repairs including HVAC, electrical, plumbing, pool, carpentry, drywall, exterior structure, and appliances.

Responsabilités

• Schedule, monitor, and perform preventative maintenance at the assigned property.
• Coordinate day-to-day maintenance operations of the property.
• Direct and supervise maintenance team: planning schedules, assigning tasks, delegating work, monitoring progress and quality.

Connaissances

Fair housing knowledge

Budgeting knowledge

Property repairs knowledge

Description du poste

Description

Crestone at Shadow Mountain: Phoenix, AZ

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home.

Job Type

Full-time

Location:

Crestone at Shadow Mountain: Phoenix, AZ

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home.

We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.

We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.

What You’ll Do

The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical aspects of the property meet the Company’s established standards and any applicable laws.

Your Day-to-day May Include

• Schedule, monitor, and/or perform preventative maintenance at assigned property
• Coordinate the day-to-day maintenance operations of the property
• Direct and supervise daily activities of the maintenance team, such as planning and preparing work schedules, assigning tasks, delegating work, monitoring progress and workflow, reviewing work for timeliness and accuracy, and appraising work performance
• Train and coach all maintenance team members
• Participate in diagnosing problems, completing repairs, and general maintenance for the property, which include areas such as HVAC, general electrical, plumbing, swimming pool (if applicable), carpentry, dry wall, exterior structure, and appliances.
• Perform property inspections on a daily basis and maintain cleanliness of the property in partnership with your team.
• Manage vendor/contractor relationship including obtaining and completing quality control.
• Complete property unit turns, painting, drywall, normal wear and tear items.
• Respond to after hours on-call emergencies on a rotation basis.
• Train and coach all maintenance team members

Requirements

What You Bring

• Comprehension of federal fair housing laws and any applicable local housing provisions
• Ability to comprehend and work within budgetary guidelines
• Knowledge of general property repairs, which may include, as applicable, the areas of HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliances

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

What We Offer

• Bonus opportunity (position dependent)
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program*
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)
• Housing discount based on availability and prior ownership group approval

The expected compensation range for this position is $28.00- $30.00, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Salary Description

$28.00- $30.00

Mission Rock Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

The Application deadline is 11/19/2026 if a candidate is not selected by that date later applications may be considered

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.