Service Manager

Cintas Corporation; Maryland; On-site; USD 83,000 - 110,000; Full time

Job summary

Cintas Corporation seeks a Service Manager to directly lead our customer-facing Service team. Responsibilities include hiring and performance management, guiding team performance, resolving customer issues, training on sales techniques, and delivering world-class service at client sites while meeting sales, profit, inventory and payroll goals.

The role involves hands-on support for reports, driving a company vehicle, and performing managerial duties.

Qualifications

• Requires valid driver's license.
• High School Diploma/GED required; Bachelor's degree or equivalent experience preferred.

Responsibilities

• - Manage and develop the customer-facing Service team.
• - Hire and perform performance management; drive customer satisfaction and issue resolution.
• - Train team on effective sales techniques and maintain goodwill with customers.
• - Achieve sales, profit, inventory and payroll goals; manage budget and operations.

Skills

Valid driver's license

Education

High School Diploma/GED

Bachelor's Degree or equivalent

Job description

Title: Service Manager

Location: Landover, MD, US, 20785

Requisition Number: 235774

Job Description

Cintasis seeking a Service Manager to directly manage our customer facing Service team. Responsibilitiesinclude hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventoryand payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

• Valid driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

• Experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Compensation

A reasonable estimate of base salary for this role ranges between $82,960 - $110,314/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The bonus earned is based on the performance of the individual, location, division, and/or company. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift #INDHP

Nearest Major Market: Washington DC Job Segment: Payroll, Service Manager, Manager, Performance Management, Finance, Customer Service, Management, Human Resources