Service Manager

ateamsolutionsservices; Hutto (TX); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Stable, full-time position

Supportive, team-oriented environment

Job summary

A Team Home Services – Hutto, TX is recruiting a Service Manager to lead and grow our handyman/carpentry division. This hands-on leadership role demands field involvement, ongoing coaching, and accountable execution from a team of technicians.

The role starts with 3–4 technicians and aims to scale to 8–10, balancing office oversight with field leadership. The ideal candidate is a current manager who remains hands-on, drives performance, and owns results.

Qualifications

• This role requires 5+ years of handyman/carpentry or home services leadership experience.
• Experience leading or managing a field team and driving performance.
• Strong CRM/dispatching system experience and ability to review estimates.
• Must be able to train, coach, and hold technicians accountable.
• Excellent communication and decision-making skills.

Responsibilities

• Lead and grow the handyman/carpentry division with hands-on field involvement.
• Manage technician performance via ride-alongs and coaching.
• Oversee job calls and improve close rates, ticket sizes, and customer experience.
• Review estimates with technicians to ensure pricing accuracy and value messaging.
• Develop pricebook; drive weekly performance toward goals.
• Identify skill gaps and implement targeted training.
• Ensure work meets company standards and assist with hiring as the team scales.

Skills

Leadership

Coaching

CRM/Dispatching

Estimating

Communication

Team Management

Field Operations

Training

Pricing

Customer Service

Tools

Service Titan

Job description

A Team Home Services – Hutto, TX

Pay: Base + Performance-Based Incentives

Job Type: Full-time

Schedule: Monday–Friday

Job Summary

A Team Home Services is hiring a Service Manager to lead and grow our handyman/carpentry division.

This is a hands-on leadership position responsible for managing technician performance, training, job quality, and driving weekly performance and results. This is not a desk-only role, this position requires regular field involvement and hands-on support with the team, while also operating effectively on the office and management side to ensure consistent execution and accountability. This role will initially manage a team of 3-4 technicians and is expected to scale that team to approximately 8-10 technicians over time.

The ideal candidate is a current manager who is still hands-on and field-capable, understands how to drive performance through a team, and is comfortable being held accountable to weekly performance and operational targets. This person takes ownership of results, develops technicians through active coaching, and consistently pushes performance forward.

What You’ll Do

• Manage and improve technician performance through regular ride-alongs and hands-on coaching
• Oversee jobs call-by-call to increase close rate, ticket size, and customer experience
• Review estimates with technicians to ensure proper pricing and strong value communication
• Help build, refine, and maintain the handyman/carpentry pricebook
• Drive weekly performance and results and hold the team accountable to goals
• Identify skill gaps and implement targeted training
• Ensure all work meets company standards for quality and professionalism
• Support hiring and onboarding as the team grows

Requirements

• 5+ years of experience in handyman/carpentry, remodeling, or home services trades required
• Strong multi-trade skillset with emphasis on carpentry, drywall, and general handyman services
• Prior leadership or management experience required
• Strong computer and office system experience required (CRM/dispatching systems preferred; Service Titan is a plus)
• Experience building or reviewing estimates
• Ability to train, coach, and hold technicians accountable
• Strong communication and decision-making skills

Pay & Growth Structure

This role is designed for a leader who wants direct impact on department performance and long-term growth.

$60,000-$70,000 base salary (based on experience)

Weekly performance-based bonus tied directly to department revenue goals

Realistic On-Target Earnings: $85,000-$100,000+

Compensation will grow over time based on performance and department growth but is not directly tied to team size.

Clear path to increased responsibility, team size, and earnings as the division expands

Benefits

• Competitive compensation
• Health, dental, and vision insurance options
• Paid time off and holidays
• Stable, full-time position with consistent schedule
• Supportive, team-oriented work environment

Why Work with Us

At A Team Home Services, you’ll join a growing, locally owned home services company known for quality workmanship, dependable service, and integrity. We provide electrical, handyman, and remodeling services throughout the Greater Austin area and have built a strong reputation through consistent results, clear communication, and a commitment to doing things the right way.

We foster a performance-driven culture that values accountability, leadership, and continuous improvement. This role offers the opportunity to build and scale a department, develop a team, and make a direct impact on company growth and customer experience