Service Manager

VERSAR, INC.; Durham (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

Versar Global Solutions in Durham, NC is seeking a Service Manager to oversee day-to-day facility operations and maintenance of buildings with in-house and subcontractor teams. The role requires strong leadership, scheduling, and client coordination, with a focus on safety and regulatory compliance.

Primary responsibilities include managing budgets, schedules, and performance using Nuvolo CMMS, and coordinating with vendors.

Qualifications

• Minimum 5 years in facility operations and maintenance leadership.
• Proven track record in team management and customer relations.
• Strong verbal and written reporting skills.
• English proficiency required; NC driver’s license present.
• Pre-employment screenings including background check and drug screen.

Responsibilities

• Oversee day-to-day facility operations and maintenance.
• Coordinate with client to minimize disruption to production.
• Act as primary point of contact for schedules, costs, and performance.
• Use Nuvolo CMMS to create and track work orders.
• Plan renovations and modifications of existing facilities.
• Develop and implement facility operations and maintenance processes.
• Monitor schedules, resources, and performance against plans.
• Ensure safety training and compliance with regulations.
• Provide reports and documentation to the client monthly.
• Coordinate with vendors and subcontractors as needed.
• Support proposals and budgeting for site-specific work.

Skills

Team management

Schedule management

Customer relations

Facility operations

English proficiency

Driver's license (NC)

Job description

Who We Are

Versar Global Solutions is headquartered in Washington, DC, and provides full mission lifecycle solutions for challenges faced by our government and commercial customers in the natural, built, and digital environments. With nearly 1,600 team members worldwide and a legacy spanning more than 50 years, we deliver planning, analysis and risk management, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission-critical facilities and installations, and readiness and contingency operations.

Who You Are

Versar is seeking a Service Manager to join our team. The successful candidate will oversee day-to-day facility operations and maintenance of buildings that require a combination of dedicated in-house staff and subcontractor-based servicing approaches. This position requires practical skill and knowledge in skilled trade areas including electrical, structural, security access and monitoring.

What You’ll Do

• Ensures federal, state, local and corporate policy and regulatory compliance
• Manages and oversees facility-specific operations and maintenance processes and procedures, overseeing day-to-day performance of various on-site work crews
• Coordinates with client to ensure acceptable level of impact on production while performing maintenance and construction activities
• Acts as primary customer contact to review schedules, cost and technical performance
• Ability to use a Computerized Maintenance Management System to create, assign, and track work orders (Nuvolo)
• Plan, coordinate and monitor the renovation and modification of existing facilities
• Develop and implement facility-specific operations and maintenance processes as required
• Evaluate schedules and work assignments where there are task and resource conflicts
• Responsible for the cost, schedule, and technical performance for the facility under the manager's control, including responding to urgent and emergency situations
• Monitor facility and services metrics, identify emerging issues, and make recommendations to ensure performance to standards
• Identify the need for vendors and subcontractors and coordinate requirements
• Establish an inventory strategy that ensures adequate supplies are available to support routine preventive maintenance, including long lead items
• Provide direction, development, and coaching to employees
• Support the preparation of proposals in response to site-specific RFPs; operating budgets and financial terms/conditions of contract
• Enforce company and union agreement policy on progressive discipline
• Serve as liaison with contractors, architects, engineers, regulatory agencies, material and equipment suppliers, and other parties as required
• Ensure employees are current in skill and regulatory training, ensuring all activities comply with safety and health regulations, maintaining a safe working environment
• Provide accurate reports and documentation for daily activities as well as monthly reports for submission to the client
• Conduct regular inspections of assigned work areas for completed projects to ensure work meets company standards

What You’ll Bring

• At least 5 years’ technical training and/or job-related experience in facility operations and maintenance overseeing daily operations of teams of varying skill sets and levels
• Proven track record in work team management, schedule management, and customer relations
• Extensive knowledge and experience in facility operations and maintenance
• Solid verbal and written reporting experience
• Outstanding teamwork skills
• Active and valid NC driver’s license without restrictions
• Proficiency in English, both written and verbal
• Successful results of pre-employment screenings, including federal background check, MVR, and drug screen
• Compliance with company drug and alcohol policy
• Authorized to work in the US or will be authorized by the start date

Compensation

Expected Salary: $80,000 - $100,000 per year

Versar Global Solutions provides the compensation range and general description of other compensation and benefits that the Company in good faith believes it might pay and/or offer for this position based on the successful applicant’s education, experience, knowledge, skills, and abilities, in addition to internal equity and geographic location. The Company reserves the right to pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s status protected by local, state, or federal law.

Location Requirements

The position will primarily work onsite at RTP in Durham, NC.

EEO Commitment

Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Versar Global Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Versar Global Solutions expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of Versar Global Solutions employees to perform their job duties is not tolerated.