Service Manager

Knightvest Residential; Dickinson (TX); On-site; USD 60,000 - 85,000; Full time

Job summary

Knightvest Residential in Dickinson, TX is seeking a Service Manager to oversee all maintenance operations at the community. This full-time, on-site role focuses on leading the maintenance team, scheduling work orders, and ensuring timely repairs to deliver well-maintained living spaces.

You will conduct regular property inspections, manage inventory, coordinate with vendors, and uphold safety and regulatory standards while supporting resident satisfaction and smooth unit turns.

Qualifications

• Demonstrated skills in property maintenance management, including oversight of work orders and preventative maintenance.
• Hands-on experience with HVAC, plumbing, electrical, appliance repair, and carpentry.
• Ability to lead, train, and schedule maintenance team members while promoting a resident-focused culture.
• Strong organizational, time management, and problem-solving skills for coordinating multiple projects.

Responsibilities

• Oversee all maintenance operations at the community.
• Mentor and manage the maintenance team.
• Coordinate work orders and ensure timely repairs.
• Conduct regular property inspections and address issues.
• Maintain inventory, safety compliance, and vendor relationships.
• Support unit turns and capital improvement projects.

Skills

Maintenance management

HVAC

Plumbing

Electrical

Carpentry

Leadership

Vendor coordination

Safety compliance

Job description

Company Description

Knightvest Residential is the property management business unit of Knightvest, an industry-leading multifamily investment and management firm dedicated to creating communities of excellence. The organization focuses on renovating and repositioning apartment communities with design-driven quality, operational efficiency, and a people-first culture. Since 2007, Knightvest has invested over $10 billion to acquire more than 55,000 units across high-growth metro areas in Texas, Arizona, the Carolinas, and Florida, becoming one of the largest apartment owners in the United States. Knightvest Residential is committed to putting residents first by offering high-quality finishes and amenities that deliver exceptional value and support resident well-being. Team members join a growing company where investors, employees, and residents are all positioned to thrive.

Role Description

The Service Manager is a full-time, on-site role based in Dickinson, TX, responsible for overseeing all maintenance operations at the community. This role manages and mentors the maintenance team, coordinates work orders, and ensures timely completion of repairs and preventative maintenance. The Service Manager conducts regular property inspections, identifies and resolves building and equipment issues, and partners with the onsite management team to support resident satisfaction and safety. Daily responsibilities include scheduling vendors, monitoring inventory and supplies, maintaining compliance with safety and regulatory standards, and supporting unit turns and capital improvement projects. This position plays a key role in delivering well-maintained, high-quality living environments aligned with Knightvest Residential’s service and operational standards.

Qualifications

• Demonstrated skills in property maintenance management, including oversight of work orders, preventative maintenance, and building systems.
• Hands-on experience with general maintenance trades such as HVAC, plumbing, electrical, appliance repair, and carpentry.
• Ability to lead, train, and schedule maintenance team members while promoting a collaborative, resident-focused culture.
• Strong organizational, time management, and problem-solving skills for coordinating multiple projects and priorities.
• Effective communication skills for interacting with residents, vendors, and internal teams in a professional manner.
• Working knowledge of safety protocols, regulatory requirements, and maintenance best practices in a multifamily environment.
• Experience in multifamily property management or residential maintenance; Service Manager or supervisory experience preferred.
• Relevant certifications such as EPA Section 608, HVAC, or other trade credentials are beneficial.
• Ability to work on-site in Dickinson, TX, perform physical tasks related to maintenance, and respond to after-hours emergencies as needed.